Notice Information
Notice Title
ANNUAL SUPPORT & MAINTENCE OF ASSYSNET
Notice Description
Maintenance, support and licensing for our IFS Assyst IT Service Management (ITSM) and Enterprise Service Management (ESM) solution.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05f636
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/083113-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Direct
- Procurement Method Details
- Below threshold - without competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48100000 - Industry specific software package
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £200,500 £100K-£500K
Notice Dates
- Publication Date
- 16 Dec 20252 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 28 Nov 20252 months ago
- Contract Period
- 31 Dec 2025 - 29 Feb 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- GATESHEAD BOROUGH COUNCIL
- Contact Name
- Andrew M Thompson
- Contact Email
- procurement@gateshead.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- GATESHEAD
- Postcode
- NE8 1HH
- Post Town
- Newcastle upon Tyne
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC43 Tyneside
- Delivery Location
- Not specified
-
- Local Authority
- Gateshead
- Electoral Ward
- Bridges
- Westminster Constituency
- Gateshead Central and Whickham
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/083113-2025
16th December 2025 - Contract details notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-05f636-2025-12-16T08:56:12Z",
"date": "2025-12-16T08:56:12Z",
"ocid": "ocds-h6vhtk-05f636",
"initiationType": "tender",
"parties": [
{
"id": "GB-UKPRN-10002639",
"name": "Gateshead Borough Council",
"identifier": {
"scheme": "GB-UKPRN",
"id": "10002639"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PPGY-1151-NJQN"
}
],
"address": {
"streetAddress": "Civic Centre, Regent Terrace",
"locality": "Gateshead",
"postalCode": "NE8 1HH",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKC22"
},
"contactPoint": {
"name": "Andrew M Thompson",
"email": "procurement@gateshead.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.gateshead.gov.uk/article/31230/Learning-and-Skills",
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
}
},
{
"id": "GB-COH-03277022",
"name": "INDUSTRIAL AND FINANCIAL SYSTEMS, IFS UK LTD",
"identifier": {
"scheme": "GB-COH",
"id": "03277022"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PNLC-5675-XTZQ"
}
],
"address": {
"streetAddress": "Bourne House Lotus Park",
"locality": "Staines-Upon-Thames",
"postalCode": "TW18 3AG",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ25"
},
"contactPoint": {
"email": "stephanie.poore@ifs.com"
},
"roles": [
"supplier"
],
"details": {
"url": "http://www.ifs.com/",
"scale": "large",
"vcse": false
}
}
],
"buyer": {
"id": "GB-UKPRN-10002639",
"name": "Gateshead Borough Council"
},
"tender": {
"id": "OPEN04122025180916",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "ANNUAL SUPPORT & MAINTENCE OF ASSYSNET",
"description": "Maintenance, support and licensing for our IFS Assyst IT Service Management (ITSM) and Enterprise Service Management (ESM) solution.",
"status": "complete",
"procurementMethod": "direct",
"procurementMethodDetails": "Below threshold - without competition",
"lots": [
{
"id": "1",
"status": "complete"
}
]
},
"awards": [
{
"id": "1",
"status": "active",
"mainProcurementCategory": "goods",
"suppliers": [
{
"id": "GB-COH-03277022",
"name": "INDUSTRIAL AND FINANCIAL SYSTEMS, IFS UK LTD"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "48100000",
"description": "Industry specific software package"
}
],
"deliveryAddresses": [
{
"region": "UKC22",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"relatedLots": [
"1"
]
}
],
"contracts": [
{
"id": "1",
"awardID": "1",
"title": "ANNUAL SUPPORT & MAINTENCE OF ASSYSNET",
"status": "active",
"period": {
"startDate": "2025-12-31T00:00:00Z",
"endDate": "2028-02-29T23:59:59Z"
},
"value": {
"amountGross": 200500.5,
"currency": "GBP"
},
"aboveThreshold": false,
"dateSigned": "2025-11-28T00:00:00Z",
"documents": [
{
"id": "083113-2025",
"documentType": "contractNotice",
"noticeType": "UK7",
"description": "Contract details notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/083113-2025",
"datePublished": "2025-12-16T08:56:12Z",
"format": "text/html"
}
]
}
],
"language": "en"
}