Award

HR and Payroll Systems

SCOTTISH COURTS AND TRIBUNALS SERVICE

This public procurement record has 1 release in its history.

Award

16 Dec 2025 at 15:14

Summary of the contracting process

The Scottish Courts and Tribunals Service (SCTS), located in Edinburgh, has awarded a contract to MHR International UK Limited for HR and Payroll services, utilising the iTrent system. This procurement, classified under CPV 79631000 for personnel and payroll services, is intended to support the operational requirements of SCTS with software licensing, maintenance, and support. The process has reached the award stage as of 16 December 2025, with the contract signed on 15 December 2023, valued at £855,500. The procurement method was limited, following an award procedure without prior publication due to the unique requirements and technical exclusivity of the iTrent software, positioned in the services category for the public law body in the region UKM.

This tender provides an opportunity for MHR International to sustain business growth by leveraging its exclusive rights over the iTrent software to deliver tailored HR and payroll solutions. Although competition was limited due to the specialised nature of the service and absence of viable alternatives, businesses specialising in software licensing and support, particularly those with proprietary systems, can consider similar contracts where exclusivity and technical compatibility are paramount. Such contracts are ideal for established firms like MHR International that can ensure continuity and satisfy statutory requirements effectively.

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Notice Title

HR and Payroll Systems

Notice Description

Provision of HR and Payroll services through the iTrent system, including software licensing, maintenance, and support.

Lot Information

Lot 1

Provision of HR and Payroll services through the iTrent system, including software licensing, maintenance, and support. The contract ensures continued delivery of core HR functionality such as payroll processing, absence management, and employee self-service, supporting the Scottish Courts and Tribunals Service's operational and statutory requirements.

Procurement Information

SCTS has recently completed the full organisational implementation of the iTrent HR and Payroll system. Introducing an alternative solution at this stage would require significant investment in terms of cost, time, and resources, and would not represent good value for money or an efficient use of public sector resources. The holistic package required to implement a new system after only five years would involve: Extensive data migration and validation Organisational change management Comprehensive staff training Updating of policies and processes These activities would incur substantial financial and administrative burdens and introduce operational risk. For these reasons, there are no financially or administratively reasonable, viable alternative systems or substitute products that can meet SCTS's requirements during the proposed contract period. Furthermore, the required licensing and support for the iTrent product can only be provided by MHR International, due to technical reasons and the supplier's exclusive rights in and to the proprietary iTrent software. Accordingly, the proposed award of contract to MHR International is considered compliant with Regulation 33(1)(b)(ii) and (iii) of the Public Contracts (Scotland) Regulations 2015.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f6ef
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083464-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79631000 - Personnel and payroll services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£855,500 £500K-£1M

Notice Dates

Publication Date
16 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Dec 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH COURTS AND TRIBUNALS SERVICE
Contact Name
Procurement
Contact Email
procurement@scotcourts.gov.uk
Contact Phone
+44 1314443300

Buyer Location

Locality
EDINBURGH
Postcode
EH11 3XD
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Sighthill/Gorgie
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

MHR INTERNATIONAL

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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