Tender

Provision of Women's Refuge and Floating Support Service

BLAENAU GWENT COUNTY BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

16 Dec 2025 at 17:10

Summary of the contracting process

Blaenau Gwent County Borough Council is seeking tenders for the provision of Women's Refuge and Floating Support Service, a procurement process classified under the health and social work services category. This contract, initiated in December 2025, is currently in the tender stage with an enquiry period closing on 13th January 2026, followed by a deadline for submissions on 20th January 2026. The service, located in Ebbw Vale, aims to provide crucial support for women and children affected by domestic violence at Amber House, helping them transition to independent living. This opportunity is governed under Welsh devolved regulations and will adhere to relevant legislative requirements, with a contract period slated to start on 1st April 2026 potentially lasting until 31st March 2031, subject to renewals.

Businesses specialising in social services, particularly those experienced in supporting vulnerable populations, will find strategic growth opportunities in responding to this tender. The open procurement procedure favours competitive submissions, with an emphasis on quality and cost efficiency, allocating 80% weight to technical quality criteria and 20% to pricing. Compatibility with small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) is highlighted, making this tender an advantageous prospect for businesses aiming to expand service offerings within the public sector, especially those adept at navigating light touch contracts and delivering culturally sensitive and gender-informed support services. Interested parties can access the tender documents via the eTenderWales platform.

How relevant is this notice?

Notice Information

Notice Title

Provision of Women's Refuge and Floating Support Service

Notice Description

The service will provide 24/7 housing related support to single women and women (aged 16 years or over, there is no upper age limit) and their children residing at the women's refuge, Amber House. Women accessing the service may have additional needs such as (not limited to) experiencing mental health issues, physical disabilities and substance misuse issues. The refuge will: * Provide emergency accommodation for single women and women with children fleeing Violence Against Women, Domestic Abuse and Sexual Violence (VAWDASV) * Provide single women and women with children with a place of safety, security and stability and the time to make informed decisions about their future * Provide culturally aware and gender informed emotional and practical support * Provide effective housing related support to enable women affected by VAWDASV to rebuild their lives and make the transition to a settled home Amber House provides emergency accommodation with support for a period typically less than 6 months. The amount of time a woman (and her children) is accommodated at the refuge should be kept to a minimum. Support is provided to assist women to move on from Amber House in a planned way into their own accommodation. Women moving on from Amber House will be able to access (if required) a range of Floating Support Services commissioned by the Social Care and Housing Support Commissioning Team to further assist them with living independently in the community. The service must be compliant with the relevant elements of the Renting Homes (Wales) Act 2016 and must adhere to the Blaenau Gwent's Licence Extension Request Policy.

Lot Information

Lot 1

Renewal: Contract can be extended for 2 years at 12 month intervals and subject to performance and funding

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f735
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083567-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£2,315,273 £1M-£10M
Lots Value
£2,315,273 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Dec 20251 weeks ago
Submission Deadline
20 Jan 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
2030-09-02

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BLAENAU GWENT COUNTY BOROUGH COUNCIL
Contact Name
Paul Jones
Contact Email
paul.jones@blaenau-gwent.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
EBBW VALE
Postcode
NP23 6DN
Post Town
Newport
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL53 Gwent Valleys
Delivery Location
TLL16 Gwent Valleys

Local Authority
Blaenau Gwent
Electoral Ward
Ebbw Vale South
Westminster Constituency
Blaenau Gwent and Rhymney

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05f735-2025-12-16T17:10:15Z",
    "date": "2025-12-16T17:10:15Z",
    "ocid": "ocds-h6vhtk-05f735",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PDMD-4229-TQWR",
            "name": "Blaenau Gwent County Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PDMD-4229-TQWR"
            },
            "address": {
                "streetAddress": "General Offices",
                "locality": "Ebbw Vale",
                "postalCode": "NP23 6DN",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL16"
            },
            "contactPoint": {
                "name": "Paul Jones",
                "email": "paul.jones@blaenau-gwent.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.blaenau-gwent.gov.uk/",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    },
                    {
                        "id": "GB-WLS",
                        "scheme": "UK_CA_DEVOLVED_REGULATIONS",
                        "description": "Welsh devolved regulations apply"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PDMD-4229-TQWR",
        "name": "Blaenau Gwent County Borough Council"
    },
    "planning": {
        "noEngagementNoticeRationale": "basic requirement in a well established marketplace"
    },
    "tender": {
        "id": "ITT_122114",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Provision of Women's Refuge and Floating Support Service",
        "description": "The service will provide 24/7 housing related support to single women and women (aged 16 years or over, there is no upper age limit) and their children residing at the women's refuge, Amber House. Women accessing the service may have additional needs such as (not limited to) experiencing mental health issues, physical disabilities and substance misuse issues. The refuge will: * Provide emergency accommodation for single women and women with children fleeing Violence Against Women, Domestic Abuse and Sexual Violence (VAWDASV) * Provide single women and women with children with a place of safety, security and stability and the time to make informed decisions about their future * Provide culturally aware and gender informed emotional and practical support * Provide effective housing related support to enable women affected by VAWDASV to rebuild their lives and make the transition to a settled home Amber House provides emergency accommodation with support for a period typically less than 6 months. The amount of time a woman (and her children) is accommodated at the refuge should be kept to a minimum. Support is provided to assist women to move on from Amber House in a planned way into their own accommodation. Women moving on from Amber House will be able to access (if required) a range of Floating Support Services commissioned by the Social Care and Housing Support Commissioning Team to further assist them with living independently in the community. The service must be compliant with the relevant elements of the Renting Homes (Wales) Act 2016 and must adhere to the Blaenau Gwent's Licence Extension Request Policy.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL16",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 2778828,
            "amount": 2315273,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "procedure": {
            "isAccelerated": true,
            "acceleratedRationale": "Light touch contract"
        },
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": true,
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "https://etenderwales.ukp.app.jaggaer.com",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en",
                "cy"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-01-20T12:00:00+00:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-01-13T17:00:00+00:00"
        },
        "awardPeriod": {
            "endDate": "2026-02-13T23:59:59+00:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 2778828,
                    "amount": 2315273,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical",
                            "description": "Quality criteria",
                            "numbers": [
                                {
                                    "number": 80,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Cost",
                            "description": "Total tender sum",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2029-03-31T23:59:59+01:00",
                    "maxExtentDate": "2031-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Contract can be extended for 2 years at 12 month intervals and subject to performance and funding"
                }
            }
        ],
        "documents": [
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "Tender pack and all associated documents are accessible via Etenderwales at the web address https://etenderwales.ukp.app.jaggaer.com and reference Itt_122114 Provision of Womens Refuge and Floating Support Service Tender deadline is 12 noon Tuesday 20th January 2026",
                "url": "https://etenderwales.ukp.app.jaggaer.com"
            },
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "083567-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/083567-2025",
                "datePublished": "2025-12-16T17:10:15Z",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2030-09-02T23:59:59+01:00"
                }
            ]
        }
    },
    "language": "en"
}