Notice Information
Notice Title
IT Support Provision
Notice Description
UK Anti-Doping (UKAD) sought to appoint a supplier to provide comprehensive IT support services for its Microsoft-based cloud and desktop environment. The successful supplier will deliver: On-site support: Minimum of two days per month across UKAD's Loughborough and London offices. Remote support: Helpdesk services during UK office hours, issue resolution, ticketing, monthly reporting, and attendance at quarterly review meetings. Core scope includes: - Support for Microsoft Azure infrastructure (IaaS), Office 365 tenant, and EntraID identity management. - Device management via Intune for Windows 11 desktops and iOS/Android mobile devices. - Active Directory and DNS management. -Desktop support and patch management. - Cybersecurity measures including multi-factor authentication and compliance monitoring. Strategic input: Guidance on IT strategy and participation in IT governance meetings. Supplier must demonstrate proven experience in delivering secure IT services, including robust patching and proactive improvement recommendations. Full details, including service levels and technical requirements, were provided in the Specification document within the tender pack. It is anticipated that the cost of the annual services will be around PS78,000 + VAT.
Lot Information
Lot 1
Options: We may require consultancy support for strategic projects and development work.
Renewal: Contract values assumes an Initial 3 year contract plus three 1 year extensions (3 +1+1+1).
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05f744
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/013978-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £468,000 £100K-£500K
- Lots Value
- £468,000 £100K-£500K
- Awards Value
- £468,000 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 16 Feb 20266 days ago
- Submission Deadline
- 30 Jan 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 16 Feb 20261 weeks ago
- Contract Period
- 1 Mar 2026 - 28 Feb 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNITED KINGDOM ANTI-DOPING LIMITED
- Contact Name
- Not specified
- Contact Email
- procurement@ukad.org.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LOUGHBOROUGH
- Postcode
- LE11 3QF
- Post Town
- Leicester
- Country
- England
-
- Major Region (ITL 1)
- TLF East Midlands (England)
- Basic Region (ITL 2)
- TLF2 Leicestershire, Rutland and Northamptonshire
- Small Region (ITL 3)
- TLF22 Leicestershire CC and Rutland
- Delivery Location
- Not specified
-
- Local Authority
- Charnwood
- Electoral Ward
- Loughborough Ashby
- Westminster Constituency
- Loughborough
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/013978-2026
16th February 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/006191-2026
23rd January 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/083588-2025
16th December 2025 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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