Planning

CWC25195MW - Telecare Project

WOLVERHAMPTON CITY COUNCIL

This public procurement record has 1 release in its history.

Planning

19 Dec 2025 at 13:59

Summary of the contracting process

Wolverhampton City Council is in the planning stage of a procurement process titled "CWC25195MW - Telecare Project." This initiative focuses on delivering Telecare Services, aimed at supporting independent living through remote monitoring and emergency response solutions. The procurement falls under the industry categories of rescue and emergency equipment, IT services, and health and social work services. Located in the UK region of West Midlands (UKG39), the council is engaging in pre-market consultation with a deadline for supplier engagement responses set for 16th January 2026. The project will commence on 1st July 2026 and run until 30th June 2029, with the process currently in the market engagement phase.

This tender presents a promising opportunity for businesses specialising in rescue and emergency equipment, IT services, and health and social work, particularly those able to offer innovative solutions and business models in the Telecare and assistive technology sectors. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are especially encouraged to participate. By engaging in this procurement, businesses can expand their market presence and contribute to vital care services, leveraging their capabilities in technology and innovation to meet local authority needs.

How relevant is this notice?

Notice Information

Notice Title

CWC25195MW - Telecare Project

Notice Description

Wolverhampton City Council are conducting a Preliminary Market Engagement for Telecare Services. Telecare is a preventative service designed to support independent living by providing remote monitoring and emergency response solutions. It enables individuals, particularly older adults and those with vulnerabilities to remain safely in their own homes, reducing reliance on more intensive care services. In Wolverhampton, this is primarily delivered through the provision of personal alarms and pendants connected to an Alarm Receiving Centre (ARC), complemented by a 24-hour physical response service commissioned separately. The Council is engaging with the market to understand: * The capability of providers to deliver all or part of the Telecare service. * Innovative approaches and technologies that can overcome current challenges. * Potential business models and indicative costs for market-led delivery. * Opportunities for integration with wider assistive technology ecosystems.

Planning Information

Pre market engagement published via the ProActis Portal, this can be found on the following link: www.wolverhamptontenders.com. Suppliers who would like to participate should complete the questionnaire found within the relevant link and upload as a response to the question found within the "Market Warming" section.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05fa72
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084941-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services


CPV Codes

35112000 - Rescue and emergency equipment

72000000 - IT services: consulting, software development, Internet and support

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Dec 20251 weeks ago
Submission Deadline
Not specified
Future Notice Date
16 Jan 20263 weeks to go
Award Date
Not specified
Contract Period
30 Jun 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WOLVERHAMPTON CITY COUNCIL
Contact Name
Not specified
Contact Email
corporate.procurement@wolverhampton.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1SH
Post Town
Wolverhampton
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG39 Wolverhampton

Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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