Award

C408927 - ServiceExpress Hardware Support

NHS BUSINESS SERVICES AUTHORITY

This public procurement record has 1 release in its history.

Award

19 Dec 2025 at 14:59

UK7 - Contract Details Notice
Summary of the contracting process

The procurement process for the contract titled "C408927 - ServiceExpress Hardware Support" was conducted by the NHS Business Services Authority, located in Newcastle upon Tyne. This contract pertains to the maintenance and support of legacy server hardware and falls under the industry category of information technology services. The procurement stage is complete, with the contract awarded to Service Express Europe Ltd, a large company based in Bedford. The procurement method used was direct, below the threshold, and without competition. Key dates include the contract signing on 1st December 2025, with the service period running from 1st January 2026 to 31st December 2026.

This tender presents an opportunity for businesses involved in information technology services, particularly those capable of delivering hardware support and maintenance. Companies with the capability to offer specialised IT solutions could find similar opportunities from public authority organisations like NHS Business Services Authority. Businesses aiming to expand their footprint in the public sector or those looking to establish a relationship with government agencies could utilise such contracts to facilitate growth and gain valuable experience in handling substantial contracts within the UK government framework.

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Notice Information

Notice Title

C408927 - ServiceExpress Hardware Support

Notice Description

Maintenance and support of legacy server hardware

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05fa95
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084995-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£12,193 Under £100K

Notice Dates

Publication Date
19 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Dec 20252 months ago
Contract Period
1 Jan 2026 - 31 Dec 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS BUSINESS SERVICES AUTHORITY
Contact Name
NHS BSA Commercial Team
Contact Email
nhsbsa.commercialservicesteam@nhsbsa.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

SERVICE EXPRESS EUROPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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