Notice Information
Notice Title
GovService - Platform
Notice Description
Service Designer/Customer Portal/Staff Portal Customer Service Hub (UK/EU) - up to 15 users Customer Service Hub Additional Users (Tier 1) - 65 users Customer Service Queuing
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05fbe4
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/085536-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Below threshold - without competition
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £209,166 £100K-£500K
Notice Dates
- Publication Date
- 22 Dec 20252 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 18 Dec 20252 months ago
- Contract Period
- 1 Feb 2026 - 1 Feb 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- MIDDLESBROUGH COUNCIL
- Contact Name
- Not specified
- Contact Email
- procurement@middlesbrough.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- MIDDLESBROUGH
- Postcode
- TS1 9FT
- Post Town
- Cleveland
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC3 Tees Valley
- Small Region (ITL 3)
- TLC32 South Teesside
- Delivery Location
- Not specified
-
- Local Authority
- Middlesbrough
- Electoral Ward
- Newport
- Westminster Constituency
- Middlesbrough and Thornaby East
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/085536-2025
22nd December 2025 - Contract details notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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