Award

Translation and Interpretation Services for Spoken and Non-Spoken Languages

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

AwardUpdate

23 Dec 2025 at 14:31

Summary of the contracting process

The NHS North East and North Cumbria Integrated Care Board is overseeing a procurement process for Translation and Interpretation Services for both spoken and non-spoken languages. Classified under "Office-support services" with CPV code 79500000, this service procurement operates primarily within the UKC region. Having initially started on 1 April 2021, the contract was due to end on 31 March 2026. However, an extension under Regulation 72 of the Procurement Contract Regulations 2015 has pushed the end date to 31 March 2027. The procurement status is in the award update stage, with Language Empire Ltd already engaged as the supplier, and a contract valued at £14,495,472 has been signed on 9 December 2025.

This tender presents significant opportunities for businesses specialising in translation and interpretation services, particularly those capable of providing comprehensive language support across the healthcare sector. Companies adept in servicing high-volume needs and familiar with framework agreements in public procurement could find this project highly beneficial for expanding their services. Large organisations with a robust framework for rapid deployment of language professionals to meet varying demands across NHS services would be well-positioned to compete in similar future tenders. The extension and significant budget demonstrate a committed investment in ensuring ongoing service provision, making it an attractive opportunity for sustained business development.

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Notice Title

Translation and Interpretation Services for Spoken and Non-Spoken Languages

Notice Description

Lot Information

Lot 1

The original procurement was conducted under the Public Contracts Regulations 2015 (PCR) through a compliant framework agreement for the provision of translation and interpretation services, including spoken and non-spoken languages. The contract was awarded following a call-off under the framework and provided translation and interpretation services to support service delivery across the authority. The contract included provisions for extension in accordance with the framework terms. The contract has been extended for a further period of 12 months under Regulation 72 of the Procurement Contract Regulations 2015 (PCR), in line with the original scope and permitted duration of the framework agreement. Contract Start Date: 01 April 2021 Original Contract End Date: 31 March 2026 New Contract End Date: 31 March 2027

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05fcaa
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085880-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79500000 - Office-support services

79530000 - Translation services

79540000 - Interpretation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£14,495,472 £10M-£100M

Notice Dates

Publication Date
23 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Dec 20252 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Contact Name
Not specified
Contact Email
nencicb.procurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
SUNDERLAND
Postcode
SR5 3XB
Post Town
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
TLC North East (England)

Local Authority
Sunderland
Electoral Ward
Castle
Westminster Constituency
Washington and Gateshead South

Supplier Information

Number of Suppliers
1
Supplier Name

LANGUAGE EMPIRE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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