Notice Information
Notice Title
Provision to renew the existing eTVD and mobile ticket scanning app
Notice Description
This is a renewal of the existing electronic Ticket Validation Database (eTVD) and mobile ticket scanning app offered by The Ticket Keeper Limited. This provides essential barcode scanning services allowing our gate lines to effectively recognize and process barcode tickets, and enables our staff on trains and at gatelines to be able to scan tickets using a handheld scanner / app on their phone. Almost two-third of journeys on LN&WMR are fulfilled to barcode tickets. This will extend the coverage by 12 months from February 2026 to January 2027 calendar months.
Lot Information
Lot 1
This is a variation to extend the existing contract. Variation of the essential barcode scanning services allowing our gate lines to effectively recognize and process barcode tickets, and our staff on trains and at gate lines to be able to scan tickets using a handheld scanner / app on their phone.
Procurement Information
West Midland Trains is in the process of transferring from private sector ownership to public sector ownership under the Department for Transport. As part of this transition , responsibility of the existing contract for ticket validation database and ticketscanning app must continue without interruption to ensure operational continuity and compliance with statutory and regulatory obligations. There is insufficient time to design, advertise, run, evaluate and award a compliant procurement procedure prior to the transfer date (February 1st 2026). The authority is not permitted to let new contracts during the transition period but is permitted to make a direct award to ensure continuity. The authority considers that the proposed direct award is justified under Regulation 15 of the Utilities Contracts Regulations 2016. the circumstances giving rise to the urgency are: * the transfer from private to public ownership, which constitutes an exceptional and time critical event. *the urgency was not caused by West Midland Trains actions or inaction and could not reasonably have been mitigated through advance planning within the available timeframe. West Midland Trains therefore consider the conditions for a direct award under Regulation 15 of the Utilities Contracts Regulations 2016 are met, and that publication of this transparency notice under Regulation 16 is appropriate to ensure openness and compliance with procurement law
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05fd0a
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/086037-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Negotiated without publication of a contract notice
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72230000 - Custom software development services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 23 Dec 20252 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 11 Dec 20178 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WEST MIDLANDS TRAINS LIMITED
- Contact Name
- Sidharth Narayanan
- Contact Email
- sidharth.narayanan@wmtrains.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- EC4A 3AG
- Post Town
- Central London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLG West Midlands (England)
-
- Local Authority
- City of London
- Electoral Ward
- Castle Baynard
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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