Award

Queue Management System (QMS) Support, Maintenance and Hosting

POST OFFICE LIMITED

This public procurement record has 1 release in its history.

Award

29 Dec 2025 at 14:42

Summary of the contracting process

Post Office Limited has concluded the procurement process for a Queue Management System (QMS) Support, Maintenance, and Hosting contract, which has been awarded to Renovotec Limited. The contract is valued at £25,000 and spans from 1st October 2025 to 30th September 2026. The contract's industry category falls under IT services, specifically consulting, software development, Internet, and support, with the procurement process being slightly below the threshold. Notably, this procurement aimed to fulfil services requirements, and the contract award has been marked as complete, with the legal basis referenced under the UKPGA 2023/54. Post Office Limited, a public undertaking based in London, is the principal buyer involved in this process.

This tender presents significant opportunities for businesses specialising in IT services, particularly those adept in queue management systems and related support services. Small and medium-sized enterprises (SMEs), such as Renovotec Limited, which has a prominent role as the supplier, can leverage such contracts to enhance their service offerings and expand their customer base. Companies with capabilities in IT consulting and system maintenance would be well-suited to compete in similar future tenders to harness business growth within the public sector services domain across the United Kingdom.

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Notice Title

Queue Management System (QMS) Support, Maintenance and Hosting

Notice Description

Queue Management System (QMS) Support, Maintenance and Hosting for 1 year starting 1st October 2025.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05fdd1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086326-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£25,000 Under £100K

Notice Dates

Publication Date
29 Dec 20251 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Sep 20254 months ago
Contract Period
30 Sep 2025 - 30 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
POST OFFICE LIMITED
Contact Name
Not specified
Contact Email
procurement@postoffice.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

RENOVOTEC

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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