Award

Employee Assistance Programme

TRANSPORT FOR WALES

This public procurement record has 1 release in its history.

Award

05 Jan 2026 at 14:49

Summary of the contracting process

The Employee Assistance Programme contract, titled "Employee Assistance Programme", was procured by Transport for Wales, an established buyer based in Pontypridd, UK. This procurement falls under the services category, specifically focusing on guidance and counselling services, and is conducted across the region of UKL. It reached the award stage on 5th January 2026, with an active contract established with People Asset Management Limited. This procurement involved a limited method through a lawful call-off under the Crown Commercial Service Dynamic Purchasing System (DPS) Framework RM6296. The contract's details emphasise 24/7 counselling support, digital wellbeing tools, and critical incident services, aiming to enhance employee wellbeing across Wales.

This tender presents significant opportunities for businesses specialising in counselling, digital wellbeing, and occupational health services. Organisations capable of providing comprehensive health and wellbeing services nationwide, especially those focusing on employee assistance, can benefit from this contract. With requirements for timely therapy access, robust reporting, and extensive coverage, companies with strong infrastructure and responsive support systems are well-positioned to gain traction in this sector. The emphasis on quality, with an 80% weighting on quality criteria, further opens prospects for businesses known for high standards in psychological assessments and wellbeing initiatives.

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Notice Title

Employee Assistance Programme

Notice Description

Provision of Employee Assistance Programme (EAP) services, including 24/7 counselling support, digital wellbeing tools, critical incident response, and proactive wellbeing initiatives for Transport for Wales employees.

Lot Information

Lot 1

Transport for Wales seeks to appoint a provider under the Crown Commercial Service Dynamic Purchasing System (DPS) Framework RM6296 - Occupational Health, Employee Assistance Programme. The service will include 24/7 confidential counselling support, digital and telephonic access, wellbeing tracking tools, and proactive initiatives such as webinars and face-to-face sessions. Additional requirements include critical incident support, legal and financial advice, and enhanced psychological assessments. The provider must ensure nationwide coverage across Wales, timely access to therapy, and robust management information reporting aligned with TfW's wellbeing strategy.

Procurement Information

This award was made following a further competition under the Crown Commercial Service Dynamic Purchasing System (DPS) RM6296 - Occupational Health and Related Services. The DPS was established with prior publication, and call-offs are conducted by inviting all relevant admitted suppliers. Separate prior publication is not required for individual call-offs, making this award lawful under the DPS rules.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ff7b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000371-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£180,000 £100K-£500K

Notice Dates

Publication Date
5 Jan 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Jan 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES
Contact Name
Not specified
Contact Email
procurement@tfw.wales
Contact Phone
Not specified

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

PEOPLE ASSET MANAGEMENT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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