Rail Replacement Service - Bus and Coach Operators

TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)

This public procurement record has 3 releases in its history.

TenderUpdate

22 May 2026 at 17:10

Tender

27 Apr 2026 at 16:56

Planning

09 Jan 2026 at 17:25

Summary of the contracting process

Transport for Wales Rail Limited (TfWRL) is actively managing a procurement process for a Rail Replacement Service encompassing bus and coach operators across Wales and border routes with England. The procurement process is at the tender stage, with a public undertaking to manage pre-planned and emergency rail replacement services. The framework will be active until 2034, covering regions UKL, UKF, UKH, UKI, UKC, UKD, UKJ, UKK, UKG, and UKE in the United Kingdom. Key upcoming dates include the tender closure on 10 June 2026 and the completion of the award process by 16 July 2026.

This tender offers substantial opportunities for business growth, particularly for SMEs and voluntary, community, and social enterprises (VCSEs). Well-suited businesses include those providing public road transport services, special-purpose passenger transport, and the hire of passenger vehicles with drivers. With gross procurement valued at over £97 million, this open competitive procedure aims to establish a flexible framework for services across various lots, encouraging diverse participation and potential market expansion in transport logistics across multiple UK regions.

How relevant is this notice?

Notice Title

Rail Replacement Service - Bus and Coach Operators

Notice Description

Transport for Wales Rail (TfWRL) are in-housing the co-ordination and management of Rail Replacement Service (RRS) across Wales and Border routes operated by TfWRL within Wales and between Wales and England. Or any such route operated by TfW as may arise in future. This means that all pre-planned and emergency rail replacement services currently provided by coach and bus operators through an aggregator agreement, will be contracted for as services, directly by TfWRL. This procurement also includes the requirement for adhoc travel services to be commissioned via this framework as they arise. Based upon 24/25 Financial year data, approximately 6,000 emergency duties and 21,000 planned duties were delivered by circa 135 different operators. It is currently intended the Open Framework will run for the maximum 8 year term.

Lot Information

Part 1 Lot 1: Emergency (up to 48 hours)

Duties to be offered with up to 48 Hours Notice.

Parts 2 & 3 Lot 2: Pre-Planned

Part 2 Lot 2: Pre-Planned (48 hours to 14 days) Part 3 Lot 2: Pre-Planned (over 14 days)

Part 4 Lot 3: Mini-Competition (over 14 days)

Larger groups of duties/blockades over a longer period of time. Each variable, dependant upon the specific need for rail replacement services at the time.

Planning Information

This notice is issued solely for the purpose of gathering market intelligence and does not constitute a call for competition or a commitment to a formal procurement process at this stage. Through this early market engagement exercise, Transport for Wales Rail Limited the Contracting Authority seeks to: 1. Hold a series of Meet the Buyer market engagement events across Wales, to share its future vision with operators for future service provision of the planned change to in-house the co-ordination and management of the Rail Replacement Service. 2. Understand the level of operator market interest in supplying all emergency and pre-planned rail replacement services directly to TfW by participating in any future procurement opportunity. 3. Provide updates of its procurement process, timescales and current strategy. 4. Obtain information to help inform the specification e.g. duty allocation method, setting of appropriate service level KPI’s; pricing options and options for geographical zoning etc. 5. Obtain insight from operators of the challenges they face in delivering the service and provide suggestions as to how it may be improved 6. Understand any operator risks, including any associated risks and mitigations when providing this service. 7. Challenges Transport for Wales Rail Limited may not have considered. TfW currently plan to hold 4 regional events and 1 virtual event as follows: Llandudno, Shrewsbury, Pontypridd and Carmarthen. Please be advised if registration to attend these events is low, then the event may be cancelled and operators encouraged to attend the virtual session. TfW are being supported by Business Wales, who will manage the operator event registration process. How to register for these events will be posted on the Business Wales website (events page) in the coming days and may be found on the following links https://wales.business-events.org.uk/ or https://wales.business-events.org.uk/cy/ The events will be held between the 4th - 13th February, and subject to capacity, TfW may hold further 121 sessions if operators express an interest. All market engagement events will be concluded by the 27th February. If there are any specific topics relating to the Rail Replacement Service you would like to see covered during these events, please email TFW.RRSOperators@tfwrail.wales Please note the target audience for these events is operators of bus, coach and minibus etc. Rail Replacement services supported by Taxi operators is not part of the scope of this particular exercise. All events will cover the same content, hence only one event need be attended per operator.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060348
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/048289-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)


CPV Codes

60112000 - Public road transport services

60130000 - Special-purpose road passenger-transport services

60140000 - Non-scheduled passenger transport

60170000 - Hire of passenger transport vehicles with driver

Notice Value(s)

Tender Value
£81,008,616 £10M-£100M
Lots Value
£81,008,616 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 May 20261 months ago
Submission Deadline
10 Jun 2026Expired
Future Notice Date
6 Apr 2026Expired
Award Date
Not specified
Contract Period
23 Jul 2026 - 23 Jul 2034 Over 5 years
Recurrence
2027-01-22

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)
Additional Buyers

TRANSPORT FOR WALES

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                    "amount": 28353016,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "55% Quality/ 45% Price",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical",
                            "description": "As described in the ITT pack."
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "description": "As described in the ITT pack."
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "As described in the ITT pack."
                        },
                        {
                            "type": "technical",
                            "description": "As described in the ITT pack."
                        },
                        {
                            "type": "economic",
                            "description": "As described in the ITT pack."
                        },
                        {
                            "type": "technical",
                            "description": "As described in the ITT pack."
                        }
                    ]
                }
            },
            {
                "id": "2",
                "title": "Parts 2 & 3 Lot 2: Pre-Planned",
                "description": "Part 2 Lot 2: Pre-Planned (48 hours to 14 days) Part 3 Lot 2: Pre-Planned (over 14 days)",
                "status": "active",
                "value": {
                    "amountGross": 48605170,
                    "amount": 40504308,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "55% Quality, 45% Price.",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical",
                            "description": "Sub criteria applies as described in the ITT Pack."
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "description": "Sub criteria applies as described in the ITT Pack."
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "As described in the ITT pack."
                        },
                        {
                            "type": "technical",
                            "description": "As described in the ITT pack."
                        },
                        {
                            "type": "economic",
                            "description": "As described in the ITT pack."
                        },
                        {
                            "type": "technical",
                            "description": "As described in the ITT pack."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-07-24T00:00:00+01:00",
                    "endDate": "2034-07-23T23:59:59+01:00"
                }
            },
            {
                "id": "3",
                "title": "Part 4 Lot 3: Mini-Competition (over 14 days)",
                "description": "Larger groups of duties/blockades over a longer period of time. Each variable, dependant upon the specific need for rail replacement services at the time.",
                "status": "active",
                "value": {
                    "amountGross": 14581551,
                    "amount": 12151292,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "55% Quality/ 45% Price",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical",
                            "description": "As described in the ITT pack."
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "description": "As described in the ITT pack."
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "As described in the ITT pack."
                        },
                        {
                            "type": "technical",
                            "description": "As described in the ITT pack."
                        },
                        {
                            "type": "economic",
                            "description": "As described in the ITT pack."
                        },
                        {
                            "type": "technical",
                            "description": "As described in the ITT pack."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-07-24T00:00:00+01:00",
                    "endDate": "2034-07-23T23:59:59+01:00"
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-04-06T23:59:59+01:00"
        },
        "status": "active",
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "Refer to ITT Volume 1 for full details. Single Stage Procurement. Step 1 - Participation Stage - not used for down selection. All Tenderers must pass this stage to be appointed to the Framework. Step 2 - Technical responses will be evaluated and the Commercial responses will be checked for accuracy/errors or omissions. Step 3 - Dialogue - the Authority reserves the right to hold a dialogue stage with some or all operators if needed to clarify any complex queries arising. Any changes to the specification or Terms and Conditions would be communicated to all bidders. This is to ensure any unforeseen issues arising can be dealt with effectively and supports the assurance process that the Authority requirement is understood and the Tenderer offer and ability to provide the service is consistent with the requirement. Step 4 - Notify Bidders if they are successful in being appointed to the framework and provide assessment summaries. Step 5 - Calling off under the framework - the quality scores and commercial rate card will be imported into a separate 'end to end' system within which duties are calculated and the ranked order of bidders determined in accordance with the award methodology (price/quality weighting) described in the ITT). Each duty/blockage is effectively an individual competition."
        },
        "coveredBy": [
            "GPA",
            "CPTPP"
        ],
        "participationFees": [
            {
                "id": "ocds-h6vhtk-060348",
                "type": [
                    "win"
                ],
                "description": "All associated tender documents are available free of charge by registering on the named e-procurement portal."
            }
        ],
        "submissionMethodDetails": "https://tfw.my.site.com/login",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en",
                "cy"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-06-10T12:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-06-01T23:59:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-07-16T23:59:59+01:00"
        },
        "lotDetails": {
            "awardCriteria": {
                "description": "Operators may apply to be entered into each of the three lots within the framework. Each lot will include an unlimited number of suppliers who meet the criteria for entry into that lot, as set out in the procurement documentation."
            }
        },
        "documents": [
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "All associated tender documents are available free of charge by registering on the named e-procurement portal. Additional tender support for SME's in Wales is available by contacting the Business Wales Tender Support Service on 03000 6 03000 Further details are available on the Business Wales website: https://businesswales.gov.wales/topics-and-guidance/tendering-and-supply-chain",
                "url": "https://tfw.my.site.com/login"
            },
            {
                "id": "L-2",
                "documentType": "technicalSpecifications",
                "description": "As described in the ITT pack.",
                "url": "https://tfw.my.site.com/login"
            },
            {
                "id": "future",
                "documentType": "biddingDocuments",
                "accessDetails": "All documents will be released at the same time the tender notice is published. If additional documents are identified as being needed, these will be made available via the nominated e-procurement portal - Atamis."
            },
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "038244-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/038244-2026",
                "datePublished": "2026-04-27T17:56:12+01:00",
                "format": "text/html"
            },
            {
                "id": "048289-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/048289-2026",
                "datePublished": "2026-05-22T18:10:58+01:00",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2027-01-22T23:59:59+00:00"
                },
                {
                    "startDate": "2027-01-22T23:59:59+00:00"
                }
            ]
        },
        "contractTerms": {
            "financialTerms": "30 Days for traditional PO invoice payment and 14 days if automated billing processes are adopted."
        },
        "riskDetails": "Examples of known risks at the framework level include: Refinements of specification for service or vehicle provision e.g., Electric Vehicles. Changes in legislation which may increase operator costs due to additional investment in technology or other requirements for the delivery of the services. Changes in fuel rates, NI, minimum or living wage or other material costs of provision of the services. Examples of known/unknown risks at the call off level include: Amendment to call off contracts (duties awarded) including extension and curtailment of duties or full termination of duties due to the nature of the industry and respective need to deliver a resilient rail replacement service when trains are unable to operate. Late cancellation of duties",
        "amendments": [
            {
                "id": "048289-2026",
                "description": "Extension of dates for bidders to submit clarification questions and tender closing date for submission of bids. New closing date for tender queries is 23:45 01/06/26. New closing date for tender responses is 12:00 10/06/26."
            }
        ]
    },
    "language": "en"
}