Tender

Dementia Hub Digital Social Care Records System

LONDON BOROUGH OF WALTHAM FOREST

This public procurement record has 1 release in its history.

Tender

13 Jan 2026 at 15:55

Summary of the contracting process

The London Borough of Waltham Forest is seeking to procure a Digital Social Care Records (DSCR) system to enhance the operation of its Dementia Hub service located in Leyton. This procurement falls under the 'services' category, with specific emphasis on IT services and health and social work services. The open competition process aims to replace paper-based records with a digital system, thereby improving governance, compliance, and care quality. Key dates include the tender period ending on 8 February 2026 and the enquiry period closing on 2 February 2026. The project, which is governed under legal basis 2023/54, is set to start on 1 May 2026 and may extend up to April 2031.

This tender presents a significant opportunity for businesses specialising in IT solutions, particularly those experienced in developing digital health record systems. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate. The procurement process allows for electronic submissions, making it accessible to a broad range of suppliers. This contract not only offers the potential for significant business growth due to its long-term nature but also provides a platform for companies to demonstrate their expertise in enhancing social care services through innovative digital solutions.

How relevant is this notice?

Notice Information

Notice Title

Dementia Hub Digital Social Care Records System

Notice Description

The London Borough of Waltham Forest seeks to procure a Digital Social Care Records (DSCR) system to replace paper-based records and improve governance, compliance, and care quality across its in-house services. The system will support the Dementia Hub service. The Dementia Hub, based in Leyton, is a support service for people living with dementia in their own homes in Waltham Forest. Group sessions take place at the Hub whilst other service users have a one-to-one visit in their own homes. The service is designed to enhance wellbeing, maintain independence, and offer peer support and feedback opportunities for users and carers. The DSCR system must enable accurate, timely, and secure recording of care activities, support regulatory compliance, and enhance operational efficiency.

Lot Information

Lot 1

Options: The buyer has the option to extend the contract duration.

Renewal: The contract may be extended for up to two additional periods of 12 months each.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0604f6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002792-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1
Lots Value
£1
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jan 20266 days ago
Submission Deadline
8 Feb 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Apr 2026 - 30 Apr 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF WALTHAM FOREST
Contact Name
Ashley Heslop
Contact Email
ashley.heslop@walthamforest.gov.uk
Contact Phone
02084963000

Buyer Location

Locality
WALTHAMSTOW
Postcode
E17 4JF
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI53 Redbridge and Waltham Forest
Delivery Location
Not specified

Local Authority
Waltham Forest
Electoral Ward
Chapel End
Westminster Constituency
Walthamstow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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