This public procurement record has 2 releases in its history.

Award

09 Jul 2026 at 18:17

Tender

13 Jan 2026 at 15:57

Summary of the contracting process

The procurement process, led by the London Borough of Waltham Forest, focuses on acquiring a Digital Social Care Records (DSCR) system for its Residential Care Homes. The procurement, initiated on 13th January 2026, and awarded on 9th July 2026, follows an open competition method, classified under services related to Information Technology. The goal is to replace paper-based records to enhance governance and compliance in facilities catering to residents over 65, including those with dementia. The contract, valued at £69,975, took effect on 3rd August 2026 and is set to run until 2nd August 2029, with potential renewals, highlighting Walthamstow's commitment to improved care quality. The contract is awarded to Nourish Care Systems Limited and underscores the commitment to servicing three facilities: George Mason Lodge, Mapleton Road, and Alliston House, all in the Walthamstow area of the United Kingdom.

This procurement presents substantial opportunities for IT service vendors adept in healthcare and social work services, focusing on digital health solutions and operational efficiency in care environments. Businesses specialising in Information Technology services, particularly those providing digital record systems or care solutions, can leverage this sector's growth by offering innovative solutions that align with compliance and regulatory standards. SMEs and enterprises focusing on enhancing digital infrastructures in public health domains are well-suited to capitalise on similar opportunities, enhancing their portfolios in public sector engagement, and fortifying their market presence in digital solutions within the care industry.

How relevant is this notice?

Notice Title

Residential Care Homes Digital Social Care Records System

Notice Description

The London Borough of Waltham Forest seeks to procure a Digital Social Care Records (DSCR) system to replace paper-based records and improve governance, compliance, and care quality across its in-house services. The system will support three CQC-registered Residential Care Homes: George Mason Lodge, Mapleton Road, and Alliston House. These homes provide 24-hour support for personal care needs such as bathing, dressing, and meals. Each facility is registered and regularly inspected by the Care Quality Commission (CQC). The homes aim to offer safe, comfortable environments for older adults, with staff available to assist residents and ensure high standards of care and wellbeing. The homes are registered for people over the age of 65 and for service users living with dementia. The DSCR system must enable accurate, timely, and secure recording of care activities, support regulatory compliance, and enhance operational efficiency.

Lot Information

Lot 1

Options: The buyer has the option to extend the contract duration.

Renewal: The contract may be extended for up to two additional periods of 12 months each.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0604f7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/064934-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72222300 - Information technology services

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1
Lots Value
£1
Awards Value
Not specified
Contracts Value
£69,975 Under £100K

Notice Dates

Publication Date
9 Jul 20266 days ago
Submission Deadline
8 Feb 2026Expired
Future Notice Date
Not specified
Award Date
8 Jul 20261 weeks ago
Contract Period
2 Aug 2026 - 2 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF WALTHAM FOREST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WALTHAMSTOW
Postcode
E17 4JF
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI53 Redbridge and Waltham Forest
Delivery Location
Not specified

Local Authority
Waltham Forest
Electoral Ward
Chapel End
Westminster Constituency
Walthamstow

Supplier Information

Number of Suppliers
1
Supplier Name

NOURISH CARE SYSTEMS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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