Award

HCI Infrastructure Refresh for South Norfolk Council

SOUTH NORFOLK COUNCIL

This public procurement record has 1 release in its history.

Award

14 Jan 2026 at 16:28

Summary of the contracting process

The procurement process involves South Norfolk Council seeking an upgrade of its HCI infrastructure. The procurement falls under the industry category of IT services, specifically consulting, software development, Internet and support, and is primarily a provision of services. This procurement is being carried out as a direct award under the CCS RM6098 Framework for Technology Products and Associated Services, particularly Lot 1 which includes hardware, software, and associated services. Located in the UK, specifically within the East of England region, this contract was awarded on 14th January 2026, marking the conclusion of the award stage of the procurement process. The procurement was conducted through a limited procedure without prior publication, justified as being outside the directive's scope, with the contract being awarded to Phoenix Software Ltd.

This tender represents a significant opportunity for businesses in the IT sector focusing on consulting, software development, and support services. Companies with a strong portfolio in providing technology products and services would find this contract beneficial for business growth. The awarded contract, valued at £1,185,258.66, demonstrates a substantial investment in technology infrastructure, promising substantial engagement for an IT service provider. Firms with a proven capability to deliver within specified frameworks and those familiar with direct award processes under CCS frameworks would be well-positioned to compete in similar future opportunities.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

HCI Infrastructure Refresh for South Norfolk Council

Notice Description

This is a Direct Award via Call off of CCS RM6098 Framework - Provision of Technology Products and Associated Service 2 - Lot 1 - Hardware and Software and Associated Services for South Norfolk Council

Lot Information

Lot 1

This is a Direct Award via Call off of CCS RM6098 Framework - Provision of Technology Products and Associated Service 2 - Lot 1 - Hardware and Software and Associated Services for South Norfolk Council. Additional information: This is a Direct Award via Call off of CCS RM6098 Framework - Provision of Technology Products and Associated Service 2 - Lot 1 - Hardware and Software and Associated Services for South Norfolk Council

Procurement Information

This is a Direct Award via Call Off of CCS Framework RM6098 - Technology Products & Associated Services 2 - Lot 1 - Hardware and Software and Associated Services

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060602
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003236-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,185,258 £1M-£10M

Notice Dates

Publication Date
14 Jan 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Jan 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SOUTH NORFOLK COUNCIL
Contact Name
Richard Hill
Contact Email
richard.hill@eastsuffolk.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR7 0WF
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH17 Breckland and South Norfolk

Local Authority
Broadland
Electoral Ward
Brundall
Westminster Constituency
Broadland and Fakenham

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-060602-2026-01-14T16:28:01Z",
    "date": "2026-01-14T16:28:01Z",
    "ocid": "ocds-h6vhtk-060602",
    "initiationType": "tender",
    "tender": {
        "id": "2747-PPT-O",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "HCI Infrastructure Refresh for South Norfolk Council",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "This is a Direct Award via Call off of CCS RM6098 Framework - Provision of Technology Products and Associated Service 2 - Lot 1 - Hardware and Software and Associated Services for South Norfolk Council",
        "lots": [
            {
                "id": "1",
                "description": "This is a Direct Award via Call off of CCS RM6098 Framework - Provision of Technology Products and Associated Service 2 - Lot 1 - Hardware and Software and Associated Services for South Norfolk Council. Additional information: This is a Direct Award via Call off of CCS RM6098 Framework - Provision of Technology Products and Associated Service 2 - Lot 1 - Hardware and Software and Associated Services for South Norfolk Council",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH17"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "D_OUTSIDE_SCOPE",
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "This is a Direct Award via Call Off of CCS Framework RM6098 - Technology Products & Associated Services 2 - Lot 1 - Hardware and Software and Associated Services"
    },
    "awards": [
        {
            "id": "003236-2026-2747-PPT-O-1",
            "relatedLots": [
                "1"
            ],
            "title": "HCI Infrastructure Refresh",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-02548628",
                    "name": "Phoenix Software Ltd"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-167875",
            "name": "South Norfolk Council",
            "identifier": {
                "legalName": "South Norfolk Council",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "streetAddress": "The Horizon Centre, Peachman Way, Broadland Business Park",
                "locality": "Norwich",
                "region": "UKH15",
                "postalCode": "NR70WF",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Richard Hill",
                "email": "richard.hill@eastsuffolk.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.southnorfolkandbroadland.gov.uk/",
                "classifications": [
                    {
                        "id": "REGIONAL_AUTHORITY",
                        "scheme": "TED_CA_TYPE",
                        "description": "Regional or local authority"
                    },
                    {
                        "id": "01",
                        "scheme": "COFOG",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-02548628",
            "name": "Phoenix Software Ltd",
            "identifier": {
                "legalName": "Phoenix Software Ltd",
                "id": "02548628",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "Blenheim House, York Road",
                "locality": "Pocklington, York",
                "region": "UKE2",
                "postalCode": "7042 1NS",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 8452651229"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.phoenixs.co.uk/",
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-525",
            "name": "High Court",
            "identifier": {
                "legalName": "High Court"
            },
            "address": {
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-167875",
        "name": "South Norfolk Council"
    },
    "contracts": [
        {
            "id": "003236-2026-2747-PPT-O-1",
            "awardID": "003236-2026-2747-PPT-O-1",
            "title": "HCI Infrastructure Refresh",
            "status": "active",
            "value": {
                "amount": 1185258.66,
                "currency": "GBP"
            },
            "dateSigned": "2026-01-14T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}