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HR Applicant Tracking Software (ATS)

NHS Business Services Authority

This public procurement record has 3 releases in its history.

Award

25 Mar 2026 at 12:50

UK7 - Contract Details Notice
Award

21 Jan 2026 at 11:28

UK6 - Contract Award Notice
Award

19 Jan 2026 at 10:59

UK5 - Transparency Notice
Summary of the contracting process

The NHS Business Services Authority has completed a direct procurement process for HR Applicant Tracking Software (ATS) services. The contract, valued at £155,484, has been awarded to CIVICA UK LIMITED, located in London, UK. The service will support the NHSBSA and its HR Shared Services clients from other health organisations, provided on a Software as a Service (SaaS) basis. This direct award acts as a bridging contract to ensure continuity as NHSBSA develops its in-house NHS Jobs platform, and it addresses increased dependency due to NHS England's merger with DHSC. The contract covers IT services including consulting and software development, spanning from 1st January 2026 to 31st December 2028, with notable milestones and options for reviewing user volumes annually.

This contract presents a significant opportunity for businesses in the IT services sector, particularly those experienced in SaaS solutions and recruitment software, to engage with a large public health authority. As this involves transitioning to a new in-house system over a three-year period, businesses specialising in system migration and support services could leverage their expertise to secure a competitive advantage. Companies with experience in supporting large-scale HR systems and familiar with government procurement processes would be particularly well-suited to collaborate with NHSBSA during this critical period of transformation and workforce restructuring.

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Notice Information

Notice Title

HR Applicant Tracking Software (ATS)

Notice Description

This contract covers the provision of the Trac HR recruitment Applicant Tracking Software (ATS). This is used by NHSBSA and their HR Shared Services clients from other Health and Care organisations. The software is provided on a Software as a Service (SaaS) basis.

Procurement Information

This is a bridging contract to cover an extension of the existing service until an in-house solution is completed. NHSBSA is developing its NHS Jobs platform to include new ATS functionality. This is expected to be implemented during the course of this 3-year contract, with system migration activities being required by NHSBSA and its clients in a phased approach. In addition to this, the announcement by the Government that NHS England will merge into DHSC may lead to increased dependency on the Trac system during a critical workforce restructuring period. This change adds further risk and operational complexity that would be significantly impacted by any system migration activities.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060871
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027295-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£155,484 £100K-£500K
Contracts Value
£155,484 £100K-£500K

Notice Dates

Publication Date
25 Mar 20265 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Jan 20267 months ago
Contract Period
1 Jan 2026 - 31 Dec 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Business Services Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
2
Supplier Names

C413759 HR Applicant Tracking Software (ATS)

CIVICA UK LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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