Award

Rail Operating system and Software support

SOUTH WESTERN RAILWAY LIMITED

This public procurement record has 2 releases in its history.

Award

19 Jan 2026 at 12:01

Award

19 Jan 2026 at 11:44

Summary of the contracting process

The procurement process facilitated by South Western Railway Limited specifies a direct award for the provision of a rail operating system and software support. This project falls under the IT services industry category, specifically focusing on consulting, software development, Internet, and support (CPV code: 72000000). Located in the United Kingdom, the process has moved through the award stage as of 19 January 2026, with the contract period set from 1 February 2026 to 31 August 2027. The procurement was specifically designed to ensure continuity during the integration of a new system, with a gross value of £2,166,464.40 awarded to Worldline IT Services UK Limited. Key deadlines include the end of the standstill period on 28 January 2026, and a future signature milestone scheduled for 30 January 2026, highlighting the direct nature of the contract due to the criticality and integration of Worldline’s systems in SWR’s operations.

This tender presents significant business growth opportunities, particularly for businesses in the large-scale IT services and software support sectors. Companies with expertise in rail operations, system integration, and those capable of providing comprehensive technical solutions would find this contract beneficial for expanding their portfolio and market footprint. The awarding to Worldline IT Services UK Limited underscores the potential for companies with strong capabilities in maintaining and supporting mission-critical infrastructure to thrive in such environments. Additionally, businesses experienced in navigating public undertakings and offering robust support systems for transitional service arrangements would be well-suited to engage in similar tenders in this sector.

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Notice Title

Rail Operating system and Software support

Notice Description

List of the software modules ("Licensed Software") that are installed, licensed and supported by the Supplier under this agreement: MO SNA Crewplan RFI (Qinetic Fatigue Index) Tornado MyIntegrale MyDay Genius Stock Genius Crews RSS on Contact Genius Mobile SWB EAM Interface FVMC ToDI PSR Hosting CP & VP Feeds

Procurement Information

Worldline systems are business-critical, deeply integrated into SWR's operational architecture, and cannot be replaced without 12-18 months of scoping, development, migration, testing, and parallel running. The replacement platform is still being implemented, requiring both systems to operate concurrently to maintain operational reliability and avoid unacceptable service disruption. The original agreement cannot be extended, and no suitable DPS or competitive procedure could be completed within the required timescales without materially impacting rail service delivery.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060888
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/004289-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,805,387 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
19 Jan 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Jan 20261 months ago
Contract Period
1 Feb 2026 - 31 Aug 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SOUTH WESTERN RAILWAY LIMITED
Contact Name
Not specified
Contact Email
procurementandcontracts@swrailway.com
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 9LQ
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified

Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

WORLDLINE IT SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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