Notice Information
Notice Title
RentSense
Notice Description
RentSense is a sector-leading solution that delivers accurate caseloads, prioritises customers most at risk, and removes colleague 'waste work'. It also introduces intelligent automation, enabling colleagues to focus their time on meaningful customer engagement rather than repetitive administration. This will improve arrears recovery, sustain tenancies, reduce evictions, and enhance customer satisfaction. By procuring and implementing RentSense, LHP can move from manual, reactive arrears management to an intelligent, data-driven, predictive platform that benefits from digital automation that drives self-service, as well as supporting our new operating model
Lot Information
Lot 1
Benefits of RentSense for LHP include Customer-Focused Support (tailored, proactive interventions that keep tenancy sustainment central to operations), Operational Efficiency (automated, streamlined arrears management- freeing resources to strengthen customer engagement and support), Data-Driven Decisions (real-time insights for more effective use of resources), Stronger Communities (improved financial stability and reduced debt stress) and Regulatory Assurance (compliance with privacy, ethical standards and sector regulations).
Options: 1 period of 12 months
Procurement Information
Direct Award
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-060b52
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/005387-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £272,525 £100K-£500K
Notice Dates
- Publication Date
- 21 Jan 20261 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 19 Nov 20253 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LINCOLNSHIRE HOUSING PARTNERSHIP LIMITED
- Contact Name
- Becca Gill
- Contact Email
- rebecca.gill@lincolnshirehp.com
- Contact Phone
- Not specified
Buyer Location
- Locality
- GRIMSBY
- Postcode
- DN31 2LJ
- Post Town
- Doncaster
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE1 East Yorkshire and Northern Lincolnshire
- Small Region (ITL 3)
- TLE13 North and North East Lincolnshire
- Delivery Location
- TLE Yorkshire and The Humber, TLF East Midlands (England)
-
- Local Authority
- North East Lincolnshire
- Electoral Ward
- West Marsh
- Westminster Constituency
- Great Grimsby and Cleethorpes
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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