Planning

FWK4004 - Independent Complaints and Grievance Scheme (ICGS) Independent Investigators

CORPORATE OFFICER OF THE HOUSE OF COMMONS

This public procurement record has 2 releases in its history.

PlanningUpdate

05 Mar 2026 at 10:28

Planning

21 Jan 2026 at 15:55

Summary of the contracting process

The procurement process titled "FWK4004 - Independent Complaints and Grievance Scheme (ICGS) Independent Investigators" is planned by the Corporate Officer of the House of Commons, based in London, United Kingdom. This process is currently in the planning stage and involves a selective procurement method using a competitive flexible procedure under the Procurement Act 2023. The procurement focuses on acquiring investigation services to assess cases of bullying, harassment, and sexual misconduct within the Houses of Parliament. Expressions of interest are due by 17 April 2026, with the award period concluding by 1 June 2026. The procurement will be structured to include both mandatory conditions and quality evaluations during a two-stage process, offering a total estimated value of £2,584,000, grossing up to £3,100,800.

This tender presents significant growth opportunities for businesses specialising in HR, employment law, investigation services, and conflict resolution, especially those ready to engage in a high-profile framework with the UK Parliament. Small and medium-sized enterprises (SMEs) with expertise in workplace culture, safeguarding, trauma-informed practices, and informal resolutions stand a strong chance to benefit from this framework opportunity, as there is an emphasis on professionalism in handling complex interpersonal dynamics. The framework also allows for competition reopening during specified years, offering ongoing prospects for capable suppliers to join or expand their participation in providing valuable investigative services.

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Notice Title

FWK4004 - Independent Complaints and Grievance Scheme (ICGS) Independent Investigators

Notice Description

The Independent Complaints and Grievance Scheme (ICGS) assesses cases of bullying, harassment and sexual misconduct across the Houses of Parliament. The ICGS are seeking Independent Investigators to join a framework of suppliers who will be assigned to assess cases of misconduct. The investigators will be tasked with assessing a complaint and coming to a recommendation as to whether, on the balance of probabilities, the alleged behaviour occurred and if this constitutes a breach of either the Bullying and Harassment policy or the Sexual Misconduct policy.

Lot Information

Bullying and Harassment Investigations

* Focus: Cases involving workplace bullying or harassment. * Supplier Profile: HR professionals, employment law specialists, or investigators with experience in workplace culture and grievance handling. * Rationale: These cases often involve complex interpersonal dynamics and employment structures.

Sexual Misconduct (and bullying/harassment) Investigations

* Focus: Allegations of sexual harassment or misconduct. * Supplier Profile: Investigators with safeguarding experience, trauma-informed training, and familiarity with specialist interview techniques. * Rationale: These cases require specialist handling, confidentiality, and psychological awareness.

Informal Resolution Specialists

* Focus: Mediation, facilitated conversations, and behavioural agreements. * Supplier Profile: Accredited mediators or conflict resolution professionals. * Rationale: Not all cases proceed to full investigation; informal resolution requires a distinct skill set.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060b7c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019778-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK3 - Planned Procurement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79720000 - Investigation services

Notice Value(s)

Tender Value
£2,584,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Mar 20261 months ago
Submission Deadline
17 Apr 2026Expired
Future Notice Date
23 Mar 2026Expired
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CORPORATE OFFICER OF THE HOUSE OF COMMONS
Additional Buyers

CORPORATE OFFICER OF THE HOUSE OF LORDS

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 0AA
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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