Shopping Centre Cleaning and Security Services

SURREY HEATH BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Award

13 May 2026 at 11:35

Tender

21 Jan 2026 at 19:05

Summary of the contracting process

Surrey Heath Borough Council has engaged in a public procurement process for a combined Cleaning and Security Services contract for a shopping centre in Camberley, Surrey. The procurement falls under the services category and is facilitated through an open, competitive flexible procedure. The award announcement was made on 13th May 2026, and the contract is scheduled to commence on 26th July 2026, running until 25th July 2029, with possible renewals extending up to two additional years. The procurement process has now reached the award stage and has earmarked Q3 Services Group Limited as the supplier, reflecting a gross contract value of £5,426,911.20. The forthcoming contract period indicates robust timelines and reinforces the Council's commitment to maintaining high standards of management and security for the designated area.

This tender presents a substantial business growth opportunity, particularly beneficial for small and medium-sized enterprises (SMEs) specialising in integrated service solutions without sub-contracting. Its emphasis on combining cleaning and security services into a singular contract accessibility highlights opportunities for service consolidation and efficiency improvements, favouring businesses that can offer both elements seamlessly. Enterprises with operational capacity in Surrey, aiming to enhance their portfolio within public service or improve their regional presence, would find this project particularly aligned with strategic growth objectives. The process, which assessed quality and price as criteria, indicates a rewarding avenue for those able to meet Surrey Heath Borough Council's standards in offering superior services.

How relevant is this notice?

Notice Title

Shopping Centre Cleaning and Security Services

Notice Description

Shopping Centre combined Cleaning and Security Services in the town centre of Camberley Surrey. The requirement is to be fulfilled by one Service Provider only, without any use of sub-contractors or sub-contracting.

Lot Information

Lot 1

Renewal: Period or periods of up to 2 years

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060bb0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/043835-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

90 - Sewage, refuse, cleaning and environmental services


CPV Codes

79710000 - Security services

90910000 - Cleaning services

Notice Value(s)

Tender Value
£3,750,000 £1M-£10M
Lots Value
£3,750,000 £1M-£10M
Awards Value
£4,522,426 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
13 May 20261 months ago
Submission Deadline
4 Mar 2026Expired
Future Notice Date
Not specified
Award Date
12 May 20261 months ago
Contract Period
25 Jul 2026 - 25 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SURREY HEATH BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CAMBERLEY
Postcode
GU15 3HD
Post Town
Guildford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
TLJ25 West Surrey

Local Authority
Surrey Heath
Electoral Ward
Town
Westminster Constituency
Surrey Heath

Supplier Information

Number of Suppliers
1
Supplier Name

Q3 SERVICES GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-060bb0-2026-05-13T12:35:23+01:00",
    "date": "2026-05-13T12:35:23+01:00",
    "ocid": "ocds-h6vhtk-060bb0",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PQQL-9321-BBQX",
            "name": "Surrey Heath Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PQQL-9321-BBQX"
            },
            "address": {
                "streetAddress": "Surrey Heath House, Knoll Road",
                "locality": "Camberley",
                "postalCode": "GU15 3HD",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ25"
            },
            "contactPoint": {
                "name": "Loraine Austin",
                "email": "loraine.austin@surreyheath.gov.uk",
                "telephone": "01276 707100"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-11143750",
            "name": "Q3 Services Group Limited",
            "identifier": {
                "scheme": "GB-COH",
                "id": "11143750"
            },
            "address": {
                "streetAddress": "7/8 Innovation Place, Douglas Drive",
                "locality": "Godalming",
                "postalCode": "GU7 1JX",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ25"
            },
            "contactPoint": {
                "name": "Stuart Bellew",
                "email": "stuart.bellew@q3services.co.uk",
                "telephone": "020 3855 4521"
            },
            "roles": [
                "supplier",
                "tenderer"
            ],
            "details": {
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PQQL-9321-BBQX",
        "name": "Surrey Heath Borough Council"
    },
    "tender": {
        "id": "ocds-h6vhtk-060bb0",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Shopping Centre Cleaning and Security Services",
        "description": "Shopping Centre combined Cleaning and Security Services in the town centre of Camberley Surrey. The requirement is to be fulfilled by one Service Provider only, without any use of sub-contractors or sub-contracting.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79710000",
                        "description": "Security services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90910000",
                        "description": "Cleaning services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKJ25",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 4500000,
            "amount": 3750000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "Assessment of Procurement Questionnaire, Quality Questionnaire, Price Schedule. Shortlist top 5 scoring bids who will be invited to a scored Presentation and Questions & Answers stage."
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "submissionMethodDetails": "https://www.delta-esourcing.com",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-03-04T12:00:00+00:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-02-18T12:00:00+00:00"
        },
        "awardPeriod": {
            "endDate": "2026-05-04T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "value": {
                    "amountGross": 4500000,
                    "amount": 3750000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Criterion 1",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Criterion 2",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-07-26T00:00:00+01:00",
                    "endDate": "2029-07-25T23:59:59+01:00",
                    "maxExtentDate": "2031-07-25T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Period or periods of up to 2 years"
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "005542-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/005542-2026",
                "datePublished": "2026-01-21T19:05:40Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en",
    "bids": {
        "details": [
            {
                "id": "1",
                "status": "valid",
                "tenderers": [
                    {
                        "id": "GB-COH-11143750",
                        "name": "Q3 Services Group Limited"
                    }
                ],
                "relatedLots": [
                    "1"
                ]
            }
        ],
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 12,
                "relatedLot": "1"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Shopping Centre Cleaning and Security Services",
            "status": "pending",
            "date": "2026-05-13T00:00:00+01:00",
            "value": {
                "amountGross": 5426911.2,
                "amount": 4522426,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-11143750",
                    "name": "Q3 Services Group Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "79710000",
                            "description": "Security services"
                        },
                        {
                            "scheme": "CPV",
                            "id": "90910000",
                            "description": "Cleaning services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKJ25",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "standstillPeriod": {
                "endDate": "2026-05-22T23:59:59+01:00"
            },
            "contractPeriod": {
                "startDate": "2026-07-26T00:00:00+01:00",
                "endDate": "2029-07-25T23:59:59+01:00",
                "maxExtentDate": "2031-07-25T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "Period or periods of up to 2 years"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "043835-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/043835-2026",
                    "datePublished": "2026-05-13T12:35:23+01:00",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2026-05-13T00:00:00+01:00",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-06-01T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ]
}