Award

Revenue and Benefits Service Portal

NEW FOREST DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

22 Jan 2026 at 15:26

Summary of the contracting process

The procurement process, led by New Forest District Council, focuses on their Revenue and Benefits Service Portal. The project falls under the services category, specifically targeting benefit services. The project is set in the UK, within the UKJ3 region, and involves the procurement of a revenue and benefits document management system, complete with citizen access software for Council Tax and Benefits processing. The procurement stage is at the Award phase as of 22 January 2026, with a contract awarded to NEC Software Solutions UK Limited. The procurement method was limited, entailing a direct award without prior publication of a call for competition, justified as falling outside the directive's scope. The contract commenced on 1 January 2026, valued at £862,749 GBP.

This tender provides significant business growth opportunities, particularly for suppliers in the software solutions and benefits management sectors. Businesses with capabilities in overseeing local government systems and citizen engagement platforms would find this tender highly suitable. NEC Software Solutions UK Limited, noted as a small to medium-sized enterprise, successfully secured the contract, indicating that companies of similar scale and expertise may thrive in such opportunities. Equity in bidding and accessibility through frameworks like Crown Commercial Service (CCS) further supports varied participation, fostering potential growth and diversification in public sector contracts.

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Notice Title

Revenue and Benefits Service Portal

Notice Description

Revenue and Benefits and document management system. Including citizen access software for processing Council Tax and Benefits.

Lot Information

Lot 1

Revenue and Benefits and document management system. Including citizen access software for processing Council Tax and Benefits.

Procurement Information

Direct Award via Crown Commercial Service (CCS) - Vertical Application Services (RM6259).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060c84
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005864-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75310000 - Benefit services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£862,749 £500K-£1M

Notice Dates

Publication Date
22 Jan 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Jan 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NEW FOREST DISTRICT COUNCIL
Contact Name
Dean Irving
Contact Email
dean.irving@nfdc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LYNDHURST
Postcode
SO43 7PA
Post Town
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ36 Central Hampshire
Delivery Location
TLJ3 Hampshire and Isle of Wight

Local Authority
New Forest
Electoral Ward
Lyndhurst & Minstead
Westminster Constituency
New Forest East

Supplier Information

Number of Suppliers
1
Supplier Name

NEC SOFTWARE SOLUTIONS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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