Notice Information
Notice Title
Invitation to Tender (ITT)-For: Outsourcing and Management of TMG Call Centre Services in Japan
Notice Description
The primary objective of this ITT is to find a professional call centre company to support British Council ESAT-J in Japan to provide a standardized, efficient, security, integrity and scalability in the delivery process across Tokyo.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-060e12
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/006551-2026
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- £2,181,818 £1M-£10M
- Lots Value
- £2,181,818 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 26 Jan 20264 weeks ago
- Submission Deadline
- 21 Feb 2026Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 1 Apr 2026 - 31 Mar 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BRITISH COUNCIL
- Contact Name
- MohammadNur Nabi
- Contact Email
- nur.nabi@britishcouncil.org
- Contact Phone
- Not specified
Buyer Location
- Locality
- TOKYO
- Postcode
- 162-0 825
- Post Town
- Not specified
- Country
- Not specified
-
- Major Region (ITL 1)
- Not specified
- Basic Region (ITL 2)
- Not specified
- Small Region (ITL 3)
- Not specified
- Delivery Location
- Not specified
-
- Local Authority
- Not specified
- Electoral Ward
- Not specified
- Westminster Constituency
- Not specified
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/006551-2026
26th January 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/006498-2026
26th January 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/006490-2026
26th January 2026 - Tender notice on Find a Tender -
-
https://www.find-tender.service.gov.uk/Notice/Attachment/A-10888
Annex 1 Terms and Conditions of contract -
https://www.find-tender.service.gov.uk/Notice/Attachment/A-10889
Annex 2_Procurement Specific Questionnaire -
-
-
-
-
https://www.find-tender.service.gov.uk/Notice/Attachment/A-10900
ITT Open Procedure_Call Centre ESAT-J_26Jan26 - UK4 -
https://www.find-tender.service.gov.uk/Notice/Attachment/A-10901
Annex 1 (Terms and Conditions of contract) -
https://www.find-tender.service.gov.uk/Notice/Attachment/A-10902
Annex 2_Procurement Specific Questionnaire -
-
-
-
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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