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Dementia Support Service

NHS BIRMINGHAM AND SOLIHULL INTEGRATED CARE BOARD

This public procurement record has 3 releases in its history.

TenderCancellation

28 Sep 2026 at 13:18

UK12 - Procurement Termination Notice
Tender

25 Jun 2026 at 16:54

UK4 - Tender Notice
Planning

26 Jan 2026 at 16:54

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

NHS Birmingham and Solihull Integrated Care Board sought a provider for a dementia support service across Birmingham and Solihull. NHS Arden and Greater East Midlands Commissioning Support Unit acted as the ICB’s procurement agent. The service was intended to offer a single point of access to dementia information and advice, explain pre- and post-diagnosis support, and connect people with relevant community groups and other services. It would provide practical and emotional support, coaching for people with dementia and carers, and access to peer-led groups. The service aims to support wellbeing and independence, improve coordination across health, social care and voluntary organisations, and help prevent avoidable crises and hospital admissions. The provider was also expected to develop clear referral pathways and address the needs of the local population.

The buyer invited offers through an open procedure. The tender was discontinued following review and feedback from prospective providers; the commissioner plans to re-tender with a revised procurement approach. Under the original tender, questions were due by 17 July 2026 at 5pm and bids by 29 July 2026 at 5pm; award was scheduled for 1 October 2026. The original contract was planned to run from 1 January 2027 to 31 December 2028, with an option to extend by up to two years. Its stated annual value was £834,000, and the estimated total was £3,336,000 excluding VAT (£4,003,200 including VAT). It was a single lot. Evaluation weighted technical quality at 90% and commercial cost at 10%; economic and technical selection criteria applied.

The requirement suits providers with practical experience delivering dementia support, including tailored advice and coaching for people living with dementia and their carers. Strong capability in person-centred care, emotional support, community signposting and peer-led group provision would be relevant. Providers would need to understand dementia’s effects on individuals, families and communities, and be able to support independence and wellbeing while coordinating with health, social care and voluntary-sector partners. The service also calls for robust referral pathways, the ability to respond to demand across Birmingham and Solihull, and sensitivity to variation in local demographics and dementia prevalence. The lot was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises. The commissioner said the service would be re-tendered with revised terms and transitional workforce funding; suppliers should look for the new procurement launch.

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Notice Information

Notice Title

Dementia Support Service

Notice Description

NHS Arden and Greater East Midlands CSU on behalf of NHS Birmingham and Solihull ICB are seeking providers who have the relevant experience and skills to provide an Dementia Support Service. Aims and objectives of service Aims: A single point of access for information and advice about dementia, information about what support is available pre and post-diagnosis, and how to access this support. i. Signposting to other support services available and community groups. relevant to the needs and interest of the individual. ii. Practical emotional support to promote greater emotional resilience in individuals by creating a sense of safety and an atmosphere of calm. iii. Practical coaching and support to people with dementia and their carers tailored to their situation, around best strategies and good practice to live well with the condition. iv. Advise on and facilitate access to peer-led group support. To improve quality of life for individuals living with dementia and their carers through timely, person-centered support. i. To promote independence and wellbeing, enabling people to live safely and confidently in their communities. ii. To reduce health inequalities by ensuring equitable access to dementia support across diverse populations. iii. To enhance care coordination across health, social care, and voluntary sectors. iv. To prevent avoidable crises, hospital admissions, and delayed discharges through proactive intervention. v. To embed lived experience into service design, delivery, and evaluation. vi. Promote a person-centred service with extensive theoretical and practical understanding of dementia and how it impacts on those diagnosed, their families and communities. Develop robust and clear working referral pathway in and out of service i. Identify referrals into the service from key partners, with clear strategy and planning to address gaps in performance. ii. Ensure the service meets not only geographical spread of demand but also considers demographic and dementia prevalence across Birmingham and Solihull. The contract will be for a period of 2 years with the option to extend for up to a further 2 years. The annual value is PS834,000 Please refer to the procurement documentation for further details. To register your interest and access the procurement documentation and submit a bid, please follow this link, https://atamis-1928.my.site.com/s/Welcome, and search for: Project Reference: C387762 Project Name: Dementia Support Service - NHS Birmingham and Solihull ICB

Lot Information

Lot 1

Renewal: Option to extend for up to a further 2 Years

Planning Information

NHS Arden and Greater East Midlands CSU on behalf of NHS Birmingham and Solihull ICB are seeking to run a market engagement event for providers who have the relevant experience and skills to provide a Dementia Support Service The market engagement event shall take place on 6th February 2026 between 10.30am and 11.30 am via Microsoft Teams. Interested providers should ensure that they register their interest via the Atamis Health Family system: https://atamis-1928.my.site.com/s/Welcome and search for opportunity reference C417503. Providers should ensure that they complete the short survey providing their organisation's details as well as reviewing the documentation provided by the ICB for their perusal. The survey will provide the opportunity for providers both to register their interest and to provide any comments they may have regarding the draft service specification and any other aspects of the information provided by the ICB. An opportunity for providers to request a one to one to discuss the service with commissioners will also be given via completion of the survey. These will take place on the 9th February 2026. Sessions will be scheduled on a first come first serve basis. These will take place Providers should note that only those who complete the survey will be provided with the relevant MS teams link to attend.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060f00
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091425-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85323000 - Community health services

Notice Value(s)

Tender Value
£3,336,000 £1M-£10M
Lots Value
£3,336,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Sep 20261 weeks ago
Submission Deadline
29 Jul 2026Expired
Future Notice Date
27 Mar 2026Expired
Award Date
Not specified
Contract Period
1 Jan 2027 - 31 Dec 2028 2-3 years
Recurrence
2030-07-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS BIRMINGHAM AND SOLIHULL INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 1TT
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG31 Birmingham
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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