Notice Information
Notice Title
Services-Framework-Debt Collection
Notice Description
Service Requirement - Debt Collection (Household only). The scope is for Debt Collection services for United Utilities Household Customers. Debt Collection Agencies play a part in the strategy of recovering debt in at various stages within the collections processes. Debt Collection activities at United Utilities include: - Recovery of live debt on existing customer base. - Trace and Collect on Leaver Debts. - Field visits for various campaign activity. - Campaign Activity for earlier collections. - Specialist activities e.g. Probate.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-060fba
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/007121-2026
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK3 - Planned Procurement Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79940000 - Collection agency services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 27 Jan 20263 weeks ago
- Submission Deadline
- 10 Feb 2026Expired
- Future Notice Date
- 28 Jan 2026Expired
- Award Date
- Not specified
- Contract Period
- 1 Dec 2026 - 30 Nov 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNITED UTILITIES WATER LIMITED
- Contact Name
- Not specified
- Contact Email
- charlotte.whelan@uuplc.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- GREAT SANKEY
- Postcode
- WA5 3LP
- Post Town
- Warrington
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD6 Cheshire
- Small Region (ITL 3)
- TLD61 Warrington
- Delivery Location
- TLD North West (England)
-
- Local Authority
- Warrington
- Electoral Ward
- Great Sankey North and Whittle Hall
- Westminster Constituency
- Warrington South
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/007121-2026
27th January 2026 - Planned procurement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/Attachment/A-11032
The purpose of this PPN is to understand the capability and capacity of the Debt Collection Services market. This information will then be used to help determine United Utilities overall approach and any future strategy in relation to Debt Collection Services. Interested parties are requested to provide information on how your Company could provide part or all of the services required by completing the matrix attached. (The scope of this requirement may include but is not limited to the attached matrix:)
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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