Notice Information
Notice Title
Customer Perception Surveys
Notice Description
L&Q is seeking an independent, experienced research supplier to deliver a three-year programme of Tenant Satisfaction Measures (TSM) surveys in line with the Regulator of Social Housing's requirements. The supplier will be responsible for managing the end-to-end survey process for all resident tenure groups (LCRA, LCHO and Leaseholders), ensuring results are accurate, representative, compliant, and delivered within regulatory deadlines.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-061078
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/040538-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79310000 - Market research services
79342310 - Customer survey services
79342311 - Customer satisfaction survey
Notice Value(s)
- Tender Value
- £345,000 £100K-£500K
- Lots Value
- £345,000 £100K-£500K
- Awards Value
- £344,421 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 1 May 20261 months ago
- Submission Deadline
- 25 Feb 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 30 Apr 20261 months ago
- Contract Period
- 28 May 2026 - 28 May 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LONDON & QUADRANT HOUSING TRUST
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- E15 4PN
- Post Town
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI41 Hackney and Newham
- Delivery Location
- Not specified
-
- Local Authority
- Newham
- Electoral Ward
- Stratford
- Westminster Constituency
- Stratford and Bow
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/040538-2026
1st May 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/007414-2026
28th January 2026 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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