Notice Information
Notice Title
Humber & North Yorkshire Crisis Text Support Service
Notice Description
This is a notice to invite the market to make expressions of interest to provide a mental health crisis text service for the population of Humber & North Yorkshire ICB. This service will align with the national Crisis Text Support Guidance and Specification published by NHS England in 2024. This document can be found at https://www.humber.nhs.uk/media/empeuqav/crisis-text-support-guidance-and-specification-v10.pdf The final specification will include local considerations and performance requirements. The initial contract term will be for 1 year with the option of a 1 year extension. Following receipt of expressions of interest Humber Teaching NHS Foundation Trust intend to award this contract under an appropriate Provider Selection Regime process.
Lot Information
Lot 1
The expectations of a crisis text service is to provide support to all age-groups as a 24 hour, 365 day service by trained practitioners who can engage in real-time conversations to provide immediate support, helping to de-escalate situations and prevent the need for more intensive crisis intervention. Service users may choose to text rather than call to retain anonymity, because they have difficulty expressing emotions verbally, to reduce real-time pressure, for safety reasons (e.g. in domestic abuse situations) or because it is their generational preference as a means of communication. Additional information: The estimated contract value of PS290000 is over the maximum term of 2 years. It is noted that year 1 may include mobilisation costs so the value may not be a 50:50 split across the 2 years. In expressing interest suppliers are asked to outline (in no more than 500 words) their relevant experience and expertise to deliver this type of service, including examples of any similar services currently or previously provided. Expressions of interest will be accepted until 23:59pm 11th February 2026. After this point the Trust will decide which Provider Selection Regime process is most appropriate to award the contract.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0611ac
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/007896-2026
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85100000 - Health services
Notice Value(s)
- Tender Value
- £290,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 29 Jan 20261 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- 1 Mar 20263 weeks to go
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HUMBER TEACHING NHS FOUNDATION TRUST
- Contact Name
- Not specified
- Contact Email
- hnf-tr.contracting@nhs.net
- Contact Phone
- Not specified
Buyer Location
- Locality
- HULL
- Postcode
- HU10 6ED
- Post Town
- Hull
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE1 East Yorkshire and Northern Lincolnshire
- Small Region (ITL 3)
- TLE12 East Riding of Yorkshire
- Delivery Location
- TLE Yorkshire and The Humber
-
- Local Authority
- East Riding of Yorkshire
- Electoral Ward
- Cottingham South
- Westminster Constituency
- Kingston upon Hull North and Cottingham
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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