Microsoft Unified Performance Support

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)

This public procurement record has 3 releases in its history.

AwardUpdate

20 May 2026 at 13:57

AwardUpdate

30 Apr 2026 at 10:59

Award

29 Jan 2026 at 16:10

Summary of the contracting process

The procurement process for the "Microsoft Unified Performance Support" contract, initiated by The Common Services Agency, commonly known as NHS National Services Scotland (NSS), is in the "award" stage and classified under IT services: consulting, software development, Internet, and support. This contract, valued at £9,009,782, involves a call-off from the Software Value Added Reseller framework and is to support the National M365 Tenant and provide additional professional services from Microsoft to NHS Scotland over 1,080 days. The procurement was conducted through a limited procedure without prior publication, and it is governed by UK authorities in Edinburgh (region UKM), based on Public Contracts (Scotland) Regulations 2015. Noteworthy, the contract was amended in 2026 due to an increase in licences, updating the value of the agreement.

This tender presents substantial opportunities for businesses operating within the IT services sector, especially those experienced in consulting and software development. Due to the strategic importance of supporting national digital infrastructure, large enterprises such as Microsoft have already been involved, highlighting the potential scale and technical requirements of the project. Businesses that can offer expertise in Microsoft technologies, particularly those relating to the M365 suite, and possess capabilities for large-scale service provision are well-suited to engage with such tenders. By engaging in contracts of this nature, businesses can leverage significant growth prospects, innovation opportunities, and position themselves as key partners in large-scale IT initiatives within the public health sector.

How relevant is this notice?

Notice Title

Microsoft Unified Performance Support

Notice Description

Microsoft Unified Performance Support (UPS). Awarded as a Call off contract under the Software Value Added Reseller framework agreement. Microsoft Unified Support was agreed through all relevant national M365 Governance bodies. The UPS contract is supplementary to the main M365 Enterprise Agreement. In provision of ongoing support of the National M365 Tenant and additional professional services from Microsoft to NHS Scotland.

Lot Information

Lot 1

Microsoft Unified Performance Support (UPS). Awarded as a Call off contract under the Software Value Added Reseller framework agreement. Microsoft Unified Support was agreed through all relevant national M365 Governance bodies. The UPS contract is supplementary to the main M365 Enterprise Agreement. In provision of ongoing support of the National M365 Tenant and additional professional services from Microsoft to NHS Scotland.

Procurement Information

This is a call off from the Software VAR framework.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-061257
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/046486-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£17,428,217 £10M-£100M

Notice Dates

Publication Date
20 May 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Jun 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
2
Supplier Names

COMPUTACENTER

MICROSOFT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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