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IT Support

Consortium Trust

This public procurement record has 4 releases in its history.

Award

04 Aug 2026 at 16:12

UK7 - Contract Details Notice
Award

27 May 2026 at 13:46

UK6 - Contract Award Notice
TenderUpdate

27 Feb 2026 at 12:15

UK4 - Tender Notice
Tender

30 Jan 2026 at 08:48

UK4 - Tender Notice
Summary of the contracting process

CONSORTIUM TRUST procured IT support services for all settings within the Trust, including its schools and central trust offices. The requirement covers IT consultancy, strategic technology review and planning, reviews of information technology requirements, systems support, and broader IT services including consulting, software development, internet and technical support. The work is a public-sector service requirement delivered across the Trust’s settings, with support potentially required onsite at schools and central offices. Suppliers were expected either to be based in Suffolk or Norfolk or to demonstrate that they could provide onsite support throughout the Trust’s schools and offices when required. The contract also allows related services outside the core scope, including hardware, cabling and broadband.

This completed below-threshold procurement used an open competition for one lot and was evaluated on technical capability and approach, relevant experience, SLA robustness, cost-effectiveness, references and past performance, with shortlisted providers potentially interviewed. The enquiry deadline was 27 February 2026 and tenders closed on 31 March 2026 at 5pm. Nineteen bids were received, with 14 reaching the final stage. TURN IT ON LIMITED was awarded the contract on 14 May 2026 for £250,000 excluding VAT (£300,000 including VAT). The contract was signed on 23 June 2026 and runs from 1 September 2026 to 31 August 2029, with an optional one-year extension to 31 August 2030. The contract includes additional out-of-scope services and hardware.

This award demonstrates sustained demand from a multi-setting education trust for a broad, responsive IT support service rather than a narrow helpdesk function. A credible future competitor would need to combine technical consultancy, systems and infrastructure support with the ability to review technology requirements and plan improvements across schools and central offices. Evidence of robust service-level agreements, reliable issue response and resolution processes, relevant public-sector or education experience, strong references and demonstrable past performance would be important. Suppliers should be able to provide onsite support in Suffolk and Norfolk, or otherwise show dependable coverage for every Trust setting. The requirement also favours providers able to supply or manage related hardware, cabling, broadband and other services beyond the core support scope, while delivering colleague training and measurable service performance.

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Notice Information

Notice Title

IT Support

Notice Description

Provision of IT Support services to all settings within The Consortium Trust

Lot Information

Lot 1

Renewal: Potential for contract award to be 3 years plus 1 year

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06128b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073850-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72100000 - Hardware consultancy services

72222000 - Information systems or technology strategic review and planning services

72223000 - Information technology requirements review services

72250000 - System and support services

Notice Value(s)

Tender Value
£225,000 £100K-£500K
Lots Value
£225,000 £100K-£500K
Awards Value
£250,000 £100K-£500K
Contracts Value
£250,000 £100K-£500K

Notice Dates

Publication Date
4 Aug 20263 weeks ago
Submission Deadline
31 Mar 2026Expired
Future Notice Date
Not specified
Award Date
14 May 20263 months ago
Contract Period
1 Sep 2026 - 31 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Consortium Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HELMINGHAM
Postcode
IP14 6EX
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH61 Babergh and Mid Suffolk
Delivery Location
TLH East (England)
Local Authority
Mid Suffolk
Electoral Ward
Stonham
Westminster Constituency
Central Suffolk and North Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

TURN IT ON LIMITED

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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