ICT Managed Services and Consultancy Support
Description: Stowmarket Town Council invites tenders for ICT Managed and Consultancy Services The invitation to tender is for a comprehensive range of ICT services comprising: * ICT Managed Services covering the full delivery and support of ICT solutions, including supply and installation, system configuration and management, ongoing support (both on-site and remote), health checks, MIS support, and staff training. * ICT Consultancy Services providing expert advice and specialist expertise across the full spectrum of ICT strategy and delivery, from connectivity, cloud solutions, safeguarding, and cyber security, through to project management, cost modelling, risk management, digital strategy development, disaster recovery, and innovation. The services provided by the supplier shall ensure that the Town Council can access both hands-on ICT service provision and expert consultancy support to meet the Town Council's (read more...)
Summary: Stowmarket Town Council is procuring ICT managed services and consultancy support for its operational and strategic needs in delivering its Digital Strategy. The managed service covers the supply and installation of ICT solutions, system configuration and management, ongoing on-site and remote support, health checks, management information system support and staff training. The consultancy service covers ICT strategy and delivery, connectivity, cloud solutions, safeguarding, cyber security, project management, cost modelling, risk management, digital strategy, disaster recovery and innovation. The work is classified as computer support and consultancy services and will be delivered for the Town Council in the United Kingdom. The requirement combines hands-on service provision with specialist advice rather than a single project or isolated support service.