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MANAGED VEHICLE RECOVERY SERVICE

PCC for North Wales Police & North Wales Police

This public procurement record has 3 releases in its history.

Award

06 Mar 2026 at 12:47

Award Notice
TenderUpdate

24 Feb 2026 at 15:17

Tender Notice
Tender

30 Jan 2026 at 10:32

Tender Notice
Summary of the contracting process

The procurement process for the Managed Vehicle Recovery Service, led by the PCC for North Wales Police, encompasses a 24-hour call-out service catering to vehicle recovery requirements across North Wales Police, Cumbria Constabulary, Lancashire Constabulary, and Lincolnshire Police. Classified under the services category and governed by the open procedure procurement method, the contract involves delivering breakdown and recovery services specifically for motor vehicles. Although initially active, due to unforeseen circumstances, the tender was cancelled and set to be reissued soon. Originally intended to close on 13th March 2026, it will be re-evaluated and announced once ready. The affected regions include UKL, UKF3, UKD4, UKD1, and the broader UK area.

This tender offers significant opportunities for businesses specialising in vehicle recovery services with the capacity to manage and staff a 24/7 operation dedicated to police service needs. Companies experienced in handling large-scale recovery operations, particularly those with robust call centre capabilities, would be well-suited to compete. The procurement framework allows businesses to showcase their efficiency in service delivery and cost-effectiveness, potentially resulting in long-term contract opportunities with potential extensions of up to three years beyond the original contract timeline. As the process will be reissued, interested parties should prepare to meet stringent service criteria and demonstrate readiness to support public order and safety through reliable service delivery.

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Notice Information

Notice Title

MANAGED VEHICLE RECOVERY SERVICE

Notice Description

North Wales Police, Cumbria Constabulary, Lancashire Constabulary and Lincolnshire Police require a 24-hour single call out service for vehicle recovery on each and every day of the year. NWP are looking for a managed service provider to deliver the service, and will need to undertake all the call handling ensuring that they are suitably equipped and staffed by personnel preferably dedicated to the operation of the Contract.

Lot Information

Lot 1

North Wales Police, Cumbria Constabulary, Lancashire Constabulary and Lincolnshire Police require a 24-hour single call out service for vehicle recovery on each and every day of the year. NWP are looking for a managed service provider to deliver the service, and will need to undertake all the call handling ensuring that they are suitably equipped and staffed by personnel preferably dedicated to the operation of the Contract. Additional information: Due issues beyond our control this tender is being cancelled and will be reissued in the near future.

Renewal: 3 x 12 months extensions available.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0612af
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/020365-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50118400 - Breakdown and recovery services for motor vehicles

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Mar 20267 months ago
Submission Deadline
27 Feb 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2026 - 30 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PCC for North Wales Police & North Wales Police
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COLWYN BAY, NORTH WALES
Postcode
LL29 8AW
Postcode Area
Llandudno
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLD1 Cumbria, TLD4 Lancashire, TLF3 Lincolnshire, TLL Wales
Local Authority
Conwy
Electoral Ward
Glyn
Westminster Constituency
Clwyd North

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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