Tender

MANAGED VEHICLE RECOVERY SERVICE

PCC FOR NORTH WALES POLICE & NORTH WALES POLICE

This public procurement record has 1 release in its history.

Tender

30 Jan 2026 at 10:32

Summary of the contracting process

The PCC for North Wales Police, along with Cumbria and Lancashire Constabularies and Lincolnshire Police, is seeking a managed service provider for a 24-hour vehicle recovery service. This active tender, titled "MANAGED VEHICLE RECOVERY SERVICE," falls under the services category specifically targeting motor vehicle breakdown and recovery services. The procurement method is an open procedure, and the tender is currently in the tender stage, with the submission deadline set for 27th February 2026 at 12:00 PM. The contract period begins on 1st October 2026 and ends on 30th September 2028 with possible extensions of up to three years. The procurement spans several regions, including North Wales, Cumbria, Lancashire, and Lincolnshire.

This tender represents significant growth potential for businesses offering vehicle recovery services, call handling, and managed service operations. Companies equipped with robust infrastructure for round-the-clock operations and capable of managing call centres efficiently would find this opportunity particularly appropriate. Firms with expertise and dedicated personnel in the vehicle recovery industry are well-positioned to compete, as the contract requires a high level of service availability every day of the year. Additionally, the long-term nature of the contract, along with potential extensions, provides a stable revenue opportunity for capable providers.

How relevant is this notice?

Notice Information

Notice Title

MANAGED VEHICLE RECOVERY SERVICE

Notice Description

North Wales Police, Cumbria Constabulary, Lancashire Constabulary and Lincolnshire Police require a 24-hour single call out service for vehicle recovery on each and every day of the year. NWP are looking for a managed service provider to deliver the service, and will need to undertake all the call handling ensuring that they are suitably equipped and staffed by personnel preferably dedicated to the operation of the Contract.

Lot Information

Lot 1

North Wales Police, Cumbria Constabulary, Lancashire Constabulary and Lincolnshire Police require a 24-hour single call out service for vehicle recovery on each and every day of the year. NWP are looking for a managed service provider to deliver the service, and will need to undertake all the call handling ensuring that they are suitably equipped and staffed by personnel preferably dedicated to the operation of the Contract.

Renewal: 3 x 12 months extensions available.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0612af
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/008339-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50118400 - Breakdown and recovery services for motor vehicles

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jan 20261 weeks ago
Submission Deadline
27 Feb 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PCC FOR NORTH WALES POLICE & NORTH WALES POLICE
Contact Name
Barry Morris
Contact Email
barry.morris@northwales.police.uk
Contact Phone
+44 1492084247

Buyer Location

Locality
COLWYN BAY, NORTH WALES
Postcode
LL29 8AW
Post Town
Llandudno
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLD1 Cumbria, TLD4 Lancashire, TLF3 Lincolnshire, TLL Wales

Local Authority
Conwy
Electoral Ward
Glyn
Westminster Constituency
Clwyd North

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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