Award

Fault Management System Renewal

NETWORK RAIL INFRASTRUCTURE LIMITED

This public procurement record has 1 release in its history.

Award

02 Feb 2026 at 11:13

UK5 - Transparency Notice
Summary of the contracting process

Network Rail Infrastructure Limited, a central government public authority, has completed the procurement process for the "Fault Management System Renewal" project, focusing on software maintenance and repair services. This contract involves the renewal of critical software licences and support services for Tyrell IO, TyrellCheck, and Arrakis. The procurement method used was a direct award, justified under Schedule 5 of the Procurement Act 2023 due to exclusive intellectual property rights. The delivery of services will take place across the United Kingdom, with the contract period spanning from 1st April 2026 to 31st March 2029. A key date to note is the future signature milestone scheduled for 23rd February 2026.

This tender presents substantial business growth opportunities in the software maintenance and repair sector, particularly for companies with licensing expertise in proprietary software systems. Given the direct award nature of the process, which favours entities with exclusive intellectual property rights, businesses that have niche service offerings and specialised technical capabilities in the rail infrastructure domain could achieve significant advantages. Nexus Alpha, a small and medium-sized enterprise based in Smallfield, has been identified as the supplier, demonstrating the accessible scope for SMEs to engage in specialised government contracts.

How relevant is this notice?

Notice Information

Notice Title

Fault Management System Renewal

Notice Description

Renewal of mission-critical Tyrell IO, TyrellCheck, and Arrakis software licensing and support services, awarded directly due to exclusive intellectual property ownership.

Procurement Information

Direct Award under Schedule 5 of the Procurement Act 2023 due to exclusive intellectual property ownership and the absence of any reasonable alternative solution without disproportionate cost or operational risk.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0613f5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/008847-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,285,811 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Feb 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Feb 20266 days ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NETWORK RAIL INFRASTRUCTURE LIMITED
Contact Name
Not specified
Contact Email
victoria.rampton@networkrail.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 8SW
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

NEXUS ALPHA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0613f5-2026-02-02T11:13:29Z",
    "date": "2026-02-02T11:13:29Z",
    "ocid": "ocds-h6vhtk-0613f5",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PNZN-9524-VCQJ",
            "name": "NETWORK RAIL INFRASTRUCTURE LIMITED",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PNZN-9524-VCQJ"
            },
            "address": {
                "streetAddress": "Waterloo General Office",
                "locality": "London",
                "postalCode": "SE1 8SW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI45"
            },
            "contactPoint": {
                "email": "victoria.rampton@networkrail.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.networkrail.co.uk/",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-02941132",
            "name": "Nexus Alpha",
            "identifier": {
                "scheme": "GB-COH",
                "id": "02941132"
            },
            "address": {
                "streetAddress": "Streathborne House, Redehall Road",
                "locality": "Smallfield",
                "postalCode": "RH6 9QA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ26"
            },
            "contactPoint": {
                "email": "enquiries@nexusalpha.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PNZN-9524-VCQJ",
        "name": "NETWORK RAIL INFRASTRUCTURE LIMITED"
    },
    "tender": {
        "id": "NRSTA41327",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Fault Management System Renewal",
        "description": "Renewal of mission-critical Tyrell IO, TyrellCheck, and Arrakis software licensing and support services, awarded directly due to exclusive intellectual property ownership.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "Direct Award under Schedule 5 of the Procurement Act 2023 due to exclusive intellectual property ownership and the absence of any reasonable alternative solution without disproportionate cost or operational risk.",
        "procurementMethodRationaleClassifications": [
            {
                "id": "singleSuppliersIntellectualPropertyExclusiveRights"
            },
            {
                "id": "singleSuppliersTechnicalReasons"
            }
        ],
        "specialRegime": [
            "utilities"
        ],
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "pending",
            "value": {
                "amountGross": 1542973,
                "amount": 1285811,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-02941132",
                    "name": "Nexus Alpha"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72267000",
                            "description": "Software maintenance and repair services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2029-03-31T23:59:59+01:00"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "008847-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/008847-2026",
                    "datePublished": "2026-02-02T11:13:29Z",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-02-23T23:59:59+00:00",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "language": "en"
}