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Employee Engagement Survery

SEVERN TRENT WATER LIMITED

This public procurement record has 3 releases in its history.

Award

13 Jul 2026 at 08:42

UK6 - Contract Award Notice
TenderUpdate

02 Feb 2026 at 12:02

UK4 - Tender Notice
Tender

02 Feb 2026 at 11:47

UK4 - Tender Notice
Summary of the contracting process

Severn Trent Water Limited, headquartered in Coventry, and Hafren Dyfrdwy Cyfyngedig have completed the procurement process for an "Employee Engagement Survey" via a selective competitive flexible procedure. This services contract, mainly focusing on survey and analytics services, was awarded to Workday (UK) Limited for a gross value of £1,350,000. The award was finalised on 13th July 2026, with the contract set to commence on 1st August 2026 and extendable up to 31st July 2032. The procurement process followed a competitive selection, underscored by the UK’s 2023/54 legal provisions, to enhance employee engagement across the procurement's UK-wide delivery locations.

This tender presents substantial opportunities for businesses specialising in employee engagement and survey services, particularly those with robust data analytics and real-time feedback capabilities. Companies proficient in delivering platforms with features like pulse surveys, onboarding and exit assessments, and sentiment analysis are well-suited for such engagements. The contract adheres to Welsh devolved regulations, highlighting considerations for regional expertise. The procurement favours entities competent in managing large-scale utility services, given the project's scope and geographical coverage. This process indicates a strategic avenue for industry players aiming to collaborate with utility sector leaders for advanced engagement solutions.

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Notice Information

Notice Title

Employee Engagement Survery

Notice Description

Scope of Services The provider must deliver a comprehensive employee engagement platform that includes: Continuous listening and pulse surveys Onboarding and exit surveys Real-time response rate tracking and results dashboards Organization structure led results with Subject Matter Expert access availability Comment analysis, sentiment detection and ability for managers to interact with comments via acknowledgement and replies generating a conversation Benchmarking capabilities (internal and external, and percentile analysis) Segmentation by demographics, departments, and other custom fields Action planning tools and suggestions for improvement

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-061406
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/065412-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£1,260,000 £1M-£10M
Lots Value
£1,260,000 £1M-£10M
Awards Value
£1,260,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jul 20262 months ago
Submission Deadline
27 Feb 2026Expired
Future Notice Date
Not specified
Award Date
13 Jul 20262 months ago
Contract Period
1 Aug 2026 - 31 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SEVERN TRENT WATER LIMITED
Additional Buyers

HAFREN DYFRDWY CYFYNGEDIG

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV1 2LZ
Postcode Area
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified
Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

Workday Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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