Tender

Employee Engagement Survey

SEVERN TRENT WATER LIMITED

This public procurement record has 2 releases in its history.

TenderUpdate

02 Feb 2026 at 12:02

Tender

02 Feb 2026 at 11:47

Summary of the contracting process

Severn Trent Water Limited, based in Coventry, alongside Hafren Dyfrdwy Cyfyngedig, is seeking to procure a comprehensive Employee Engagement Survey platform under an open procurement method. This tender, classified under the services category and focusing on customer satisfaction surveys, is part of the utilities sector. The competitive flexible procedure is currently in the tender stage, with a submission deadline set for 27th February 2026. The contract, valued up to £1,260,000, will commence on 1st July 2026 and may be extended up to 30th June 2032, encompassing regions across the United Kingdom.

This tender presents substantial opportunities for businesses specialising in innovative employee engagement solutions, particularly those adept in delivering real-time analytics, sentiment analysis, and interactive dashboards. Small and medium-sized enterprises (SMEs) with expertise in technology-driven survey platforms and a robust understanding of organisational dynamics may find this project aligns well with their capabilities. With technical and commercial aspects weighted at 80% and 20% respectively, companies that excel in quality and affordability are likely to be competitive contenders.

How relevant is this notice?

Notice Information

Notice Title

Employee Engagement Survey

Notice Description

This tender process is for the provision of the Employee Engagement Survey. A summary of the scope forming part of this tender is stated below. Scope of Services The provider must deliver a comprehensive employee engagement platform that includes: * Continuous listening and pulse surveys * Onboarding and exit surveys * Real-time response rate tracking and results dashboards * Organization structure led results with Subject Matter Expert access availability * Comment analysis, sentiment detection and ability for managers to interact with comments via acknowledgement and replies generating a conversation * Benchmarking capabilities (internal and external, and percentile analysis) * Segmentation by demographics, departments, and other custom

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-061406
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/008892-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£1,260,000 £1M-£10M
Lots Value
£1,260,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Feb 20261 weeks ago
Submission Deadline
27 Feb 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Jun 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SEVERN TRENT WATER LIMITED
Additional Buyers

HAFREN DYFRDWY CYFYNGEDIG

Contact Name
Not specified
Contact Email
systemsandprocessteam-pcm@severntrent.co.uk
Contact Phone
Not specified

Buyer Location

Locality
COVENTRY
Postcode
CV1 2LZ
Post Town
Coventry
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL34 Flintshire and Wrexham
Delivery Location
Not specified

Local Authority
Wrexham
Electoral Ward
Ponciau
Westminster Constituency
Montgomeryshire and Glyndwr

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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