Online counselling and support service for children and young people - C406315

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    "id": "ocds-h6vhtk-061420-2026-03-11T14:02:10Z",
    "date": "2026-03-11T14:02:10Z",
    "ocid": "ocds-h6vhtk-061420",
    "description": "\"This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. <br/>The publication of this notice marks the start of the standstill period.<br/>Representations by providers must be made to decision makers by 16/02/2026<br/>This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/>Written representations should be sent to nclicb.nclcontractqueries@nhs.net<br/>Decision to award this contract was made by NCL & NWL Executive Management Team on 11/12/2025 in line with the ICB's Standing Financial Instructions (SFI's)<br/>No Conflicts of Interest have been identified<br/>The decision to award this contract was based on the assessment of the providers current and likely future performance to deliver the commissioned activity against the following key critera with the corresponding percentage value representing their importance.<br/>A score of 34% for Quality and innovation was awarded out of a possible 34%<br/>A score of 15% for Value was awarded out of a possible 20%<br/>A score of 24% for Integration, collaboration and service sustainability was awarded out of a possible 24%<br/>A score of 7.5% for Improving access, reducing health inequalities and facilitating choice was awarded out of a possible 12%<br/>A score of 7.5% for Social value was awarded out of a possible 10%<br/>With a combined score of 92.5% out of a possible 100% it demonstrates the providers current and likely future performance to deliver the commissioned activity.\"",
    "initiationType": "tender",
    "tender": {
        "id": "C406315",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
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        "title": "Online counselling and support service for children and young people - C406315",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85121270",
            "description": "Psychiatrist or psychologist services"
        },
        "mainProcurementCategory": "services",
        "description": "Early intervention online counselling and digital support service for children and young people aged 11-25 across Barnet, Camden, Enfield, Haringey and Islington. The service provides a safe web platform with drop-in and booked 1:1 text-based counselling (12:00-22:00 Mon-Fri; 18:00-22:00 Sat-Sun), moderated forums, self-help content and signposting, with step-up/step-down pathways to local CAMHS.",
        "lots": [
            {
                "id": "1",
                "description": "\"This notice relates to Early intervention online counselling and digital support service for children and young people aged 11-25 across Barnet, Camden, Enfield, Haringey and Islington. The service provides a safe web platform with drop-in and booked 1:1 text-based counselling (12:00-22:00 Mon-Fri; 18:00-22:00 Sat-Sun), moderated forums, self-help content and signposting, with step-up/step-down pathways to local CAMHS. <br/>This notice is an intention to award a contract to the existing provider following direct award process C.<br/>The annual value of the contract is PS405,930.00<br/>The lifetime value of the contract is PS811,860.00<br/>The expiring contract ends 31/03/2026<br/>The contract term will be 2 Years with No Option to Extend<br/>The contract will start 01/04/2026 and end 31/03/2028\"",
                "awardCriteria": {
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                "status": "cancelled"
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                "deliveryAddresses": [
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                        "region": "UKI"
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        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
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        "procurementMethodRationaleClassifications": [
            {
                "id": "D_REPETITION_EXISTING",
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "description": "New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive"
            }
        ],
        "procurementMethodRationale": "\"Justification: Award of a contract without prior publication of a call for competition in the cases listed below<br/>Reason: The procurement falls outside the scope of application of the regulations<br/>Explanation: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/>Representations by providers must be made to decision makers by 16/02/2026<br/>This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.\"",
        "amendments": [
            {
                "id": "1",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "text": "\"This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period.Representations by providers must be made to decision makers by 16/02/2026This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.Written representations should be sent to nclicb.nclcontractqueries@nhs.netDecision to award this contract was made by NCL & NWL Executive Management Team on 11/12/2025 in line with the ICB's Standing Financial Instructions (SFI's)No Conflicts of Interest have been identifiedThe decision to award this contract was based on the assessment of the providers current and likely future performance to deliver the commissioned activity against the following key criteria with the corresponding percentage value representing their importance.A score of 34% for Quality and innovation was awarded out of a possible 34%A score of 15% for Value was awarded out of a possible 20%A score of 24% for Integration, collaboration and service sustainability was awarded out of a possible 24%A score of 7.5% for Improving access, reducing health inequalities and facilitating choice was awarded out of a possible 12%A score of 7.5% for Social value was awarded out of a possible 10%With a combined score of 92.5% out of a possible 100% it demonstrates the providers current and likely future performance to deliver the commissioned activity.\""
                        },
                        "newValue": {
                            "text": "\"This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. The existing provider is satisfying the original contract and will likely satisfy the contract to a sufficient standard.This contract was awarded 16/02/2026The lifetime value of the contract is PS811,860.00The contract term will be 2 Years with No Option to ExtendThe contract will start 01/04/2026 and end 31/03/2028\""
                        },
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            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-136903",
                    "name": "Kooth Digital Health Limited"
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    ],
    "parties": [
        {
            "id": "GB-FTS-96566",
            "name": "NHS North Central London Integrated Care Board",
            "identifier": {
                "legalName": "NHS North Central London Integrated Care Board"
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            "address": {
                "streetAddress": "Laycock PDC, Laycock Street",
                "locality": "London",
                "region": "UKI41",
                "postalCode": "N1 1TH",
                "countryName": "United Kingdom"
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                "email": "nclicb.nclcontractqueries@nhs.net"
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            "roles": [
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            "details": {
                "url": "https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board",
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        {
            "id": "GB-FTS-136903",
            "name": "Kooth Digital Health Limited",
            "identifier": {
                "legalName": "Kooth Digital Health Limited",
                "id": "04154208"
            },
            "address": {
                "streetAddress": "5 Merchant Square, London",
                "locality": "London",
                "region": "UKI41",
                "postalCode": "W2 1AY",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2039849337"
            },
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            "details": {
                "url": "http://www.xenzone.co.uk",
                "scale": "large"
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        "name": "NHS North Central London Integrated Care Board"
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            "id": "008911-2026-1",
            "awardID": "008911-2026-1",
            "status": "active",
            "dateSigned": "2026-02-02T00:00:00Z"
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    "bids": {
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                "value": 811860,
                "currency": "GBP"
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    "language": "en"
}