NHS Herefordshire & Worcestershire Integrated Care Board (ICB) Invitation to Tender for the Provision of a Post-Diagnostic Dementia Support Service

NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

Award

17 Jun 2026 at 15:28

Tender

02 Feb 2026 at 15:56

Summary of the contracting process

The procurement initiative by NHS Herefordshire and Worcestershire Integrated Care Board (ICB) aims to secure a contract for a Post-Diagnostic Dementia Support Service to serve the residents of Herefordshire and Worcestershire. The contract, facilitated by NHS Midlands and Lancashire Commissioning Support Unit, will commence on 1st November 2026, following a service mobilisation period between 1st July and 31st October 2026. This procurement has progressed to the award stage, with Alzheimer's Society identified as the supplier, following a competitive tender process conducted using an open procedure under the UK Procurement Act 2023. The procurement falls under the health services category and aims to deliver an integrated support structure for dementia patients and their carers over a three-year term, with an optional two-year extension.

This procurement presents significant growth opportunities for organisations skilled in delivering holistic health and social care services tailored to dementia care. Businesses capable of providing experienced personnel, including dementia advisors and navigators, and who can demonstrate a holistic approach to patient support, will find such contracts beneficial. Moreover, with a significant total value of £3,960,130, this procurement suits large organisations and voluntary, community, and social enterprises (VCSEs) that can compete on service quality and social value criteria to meet the ICB’s standards and expectations.

How relevant is this notice?

Notice Title

NHS Herefordshire & Worcestershire Integrated Care Board (ICB) Invitation to Tender for the Provision of a Post-Diagnostic Dementia Support Service

Notice Description

A Competitive Process under The Procurement Act Regulations 2023 was conducted with the aim of awarding one contract for a Post-Diagnostic Dementia Support Service to cover the population of the counties of Herefordshire and Worcestershire, for a 3-year period with the option to extend for a further 2-years subject to mutual agreement. The aim of the Herefordshire and Worcestershire (H&W) Dementia Post Diagnostic Support Service is to provide support for people with a memory concern and those living with the effects of dementia, including carers. Staff will enable and empower those accessing the Service to find opportunities to lead a life which has meaning, value and purpose . The Service will be delivered through a holistic and integrated approach, considering the "whole" person and the community in which they live rather than focusing solely on symptoms and disease, and will take into account the person's ability to self-manage. The Service will operate across the entire span of an individual's dementia journey and will work directly with carers, as appropriate, supporting their navigation and coordination of the pathway. The service will provide young onset dementia post diagnostic support that recognises the needs of people who are diagnosed at an earlier age, and their families. The Service will consist of a team of dementia advisors/navigators, manager and administrative support, as a minimum. The Provider is responsible for ensuring that all staff (including with subcontracting arrangements) are suitably experienced and qualified to fulfill the role for which they have been employed. An induction programme will be in place for all staff at the commencement of the contract to ensure understanding of the service to be delivered and subsequently for all new employees. The contract term is three (3) years, with the option to extend for two (2) years subject to mutual agreement. The contract is due to formally commence on 1st November 2026. The service mobilisation period will take place between 1st July and 31st October 2026. The total cost to the ICB is PS3,960,130.00 excluding VAT for the 3-year contract period including the optional extension period of 2-years. This is in line with the ICB's total affordability threshold of PS3,960,130.00 for this procurement exercise. VAT is not applicable to this contract.

Lot Information

Lot 1

Renewal: Up to 2-years optional extension period, subject to mutual agreement.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06148d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/057299-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

85000000 - Health and social work services

85100000 - Health services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£3,960,130 £1M-£10M
Lots Value
£3,960,130 £1M-£10M
Awards Value
£3,960,130 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jun 20264 weeks ago
Submission Deadline
13 Mar 2026Expired
Future Notice Date
Not specified
Award Date
2 Jun 20261 months ago
Contract Period
1 Nov 2026 - 31 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD
Additional Buyers

NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WORCESTER
Postcode
WR3 7NS
Post Town
Worcester
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG23 Stoke-on-Trent
Delivery Location
TLG11 Herefordshire, County of, TLG12 Worcestershire CC

Local Authority
Stoke-on-Trent
Electoral Ward
Birches Head & Northwood
Westminster Constituency
Stoke-on-Trent Central

Supplier Information

Number of Suppliers
1
Supplier Name

ALZHEIMER'S SOCIETY

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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