Notice Information
Notice Title
Contract for Housing Chatbot Extension
Notice Description
Gateshead Council currently uses Fuzzlab's Chatbot for Housing. This contract expires in February 2026, with Fuzzlab Limited being the only supplier able to provide this particular chatbot.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06156b
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/009478-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Direct
- Procurement Method Details
- Below threshold - without competition
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48510000 - Communication software package
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £38,760 Under £100K
Notice Dates
- Publication Date
- 3 Feb 20262 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 29 Dec 20251 months ago
- Contract Period
- 1 Feb 2026 - 1 Feb 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- GATESHEAD BOROUGH COUNCIL
- Contact Name
- Not specified
- Contact Email
- procurement@gateshead.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- GATESHEAD
- Postcode
- NE8 1HH
- Post Town
- Newcastle upon Tyne
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC43 Tyneside
- Delivery Location
- Not specified
-
- Local Authority
- Gateshead
- Electoral Ward
- Bridges
- Westminster Constituency
- Gateshead Central and Whickham
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/009478-2026
3rd February 2026 - Contract details notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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