Notice Information
Notice Title
Community Support Service NHS Norfolk and Waveney Integrated Care Board
Notice Description
NHS Norfolk and Waveney Integrated Care Board seeks competitive bids for the Provision of a Community Support Service. Norfolk and Waveney Community Support Service (NWCSS) provides a single point of access to rapid response short-term, informal support to individuals in the community, particularly those being discharged from hospitals and those needing assistance to remain safe at home. The service primarily supports elderly individuals (aged 70 years and older), especially those living alone, who have a long-term condition and those from our Core20 communities. The key functions of NWCSS include: * Welfare checks * Support with daily activities to promote recovery/independence and improved health outcomes - Food shopping support/food bank support, support for light household jobs, medication support, equipment collection/delivery. * Wellbeing and loneliness - connection to community services/groups, * Support to access services - housing, adaptations, financial, digital literacy. * Onward referrals, and where possible ensuring a warm handover, to community services for individuals requiring further support beyond the initial intervention period. The new service is expected to support 1,800 to 2,000 referrals per year and aligns with the move towards neighbourhood health services that will deliver more care at home or closer to home, improve people's access, experience and outcomes, and ensure the sustainability of health and social care delivery. Norfolk and Waveney Integrated Care Board is looking to ensure continued delivery of a Community Support Service across Norfolk and Waveney to provide rapid access (within one working day) to short term informal support to help avoid admission/readmission or support safe timely discharge from hospital. The contract will be for a period of 2 years with the option to extend for up to an additional 1 year. The annual contract value will be circa PS448,700 with 2 year contract value circa PS897,500 and a 3 year contract value of circa PS1,346,200. At the discretion of NHS Norfolk and Waveney ICB and depending on demand, client need and financial availability, up to an additional PS100,000 may be awarded per financial year of the contract award, in response to this tender opportunity. This is not a guaranteed available sum and should not be factored into financial planning for the service. To apply for this opportunity please respond via https://health-family.force.com/s/Welcome. You can search for the opportunity by entering the following contract ref C402946.
Lot Information
Lot 1
Renewal: The contract is for a period of 2 years with the option to extend for up to an additional 1 year. The annual contract value will be circa PS448,700 with 2 year contract value circa PS897,500 and a 3 year contract value of circa PS1,346,200. At the discretion of NHS Norfolk and Waveney ICB and depending on demand, client need and financial availability, up to an additional PS100,000 may be awarded per financial year of the contract award, in response to this tender opportunity. This is not a guaranteed available sum and should not be factored into financial planning for the service.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-064759
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/010154-2026
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
98 - Other community, social and personal services
-
- CPV Codes
85320000 - Social services
98513310 - Home-help services
Notice Value(s)
- Tender Value
- £1,646,100 £1M-£10M
- Lots Value
- £1,646,100 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 4 Feb 20265 days ago
- Submission Deadline
- 9 Mar 20264 weeks to go
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 30 Sep 2026 - 30 Sep 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD
- Additional Buyers
NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT
- Contact Name
- David Bailey
- Contact Email
- david.bailey1@nhs.net
- Contact Phone
- Not specified
Buyer Location
- Locality
- NORWICH
- Postcode
- NR1 2DH
- Post Town
- Norwich
- Country
- England
-
- Major Region (ITL 1)
- TLF East Midlands (England)
- Basic Region (ITL 2)
- TLF1 Derbyshire and Nottinghamshire
- Small Region (ITL 3)
- TLF11 Derby
- Delivery Location
- Not specified
-
- Local Authority
- Derby
- Electoral Ward
- Darley
- Westminster Constituency
- Derby North
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/010154-2026
4th February 2026 - Tender notice on Find a Tender
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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