Notice Information
Notice Title
NW3071 - Various Licences
Notice Description
Northumbrian Water Limited (NWL) seeks to appoint a partner/s to provide cyber security licensing and associated support services across a suite of critical security technologies used throughout the organisation. NWL is seeking the provision of licences either directly from the technology vendors or through an approved reseller NWL is looking to appoint partner/s who can support the organisation's current and future cyber security requirements over the next three years, with the option to extend the contract for a further three years. The contract has been split into the following Lots: Lot 1 - Zscaler Cloud-Based Web Filtering Licences & Support Lot 2 - Forticare Support Services for Fortinet Infrastructure Lot 3 - Mimecast Internet and Email Security / Firewall Licences & Support Lot 4 - Strumap Flushing Designer Licences & Support The scope of work to be undertaken by the successful bidders is anticipated to be as follows: Provide NWL with the required licences (directly or via an authorised reseller) to maintain the secure and compliant operation of the relevant platforms and services. Work collaboratively with NWL's Cyber Security and IT teams to ensure licences, service tiers, and contract arrangements meet business and operational requirements. Offer access to experienced resources capable of providing effective licence management, optimisation, best-practice guidance, and product expertise. Ensure seamless support arrangements, including access to updates, patches, and technical assistance aligned to the licensing model. Assist in maintaining a stable operational environment through timely renewal, lifecycle management, usage reporting, and escalation of issues where required. Provide clear, accurate, and auditable reporting relating to licences, consumption, support activity, and renewal cycles. Northumbrian Water Limited (NWL) seeks to appoint a partner/s to provide cyber security licensing and associated support services across a suite of critical security technologies used throughout the organisation. NWL is seeking the provision of licences either directly from the technology vendors or through an approved reseller NWL is looking to appoint partner/s who can support the organisation's current and future cyber security requirements over the next three years, with the option to extend the contract for a further three years. The contract has been split into the following Lots: Lot 1 - Zscaler Cloud-Based Web Filtering Licences & Support Lot 2 - Forticare Support Services for Fortinet Infrastructure Lot 3 - Mimecast Internet and Email Security / Firewall Licences & Support Lot 4 - Strumap Flushing Designer Licences & Support The scope of work to be undertaken by the successful bidders is anticipated to be as follows: Provide NWL with the required licences (directly or via an authorised reseller) to maintain the secure and compliant operation of the relevant platforms and services. Work collaboratively with NWL's Cyber Security and IT teams to ensure licences, service tiers, and contract arrangements meet business and operational requirements. Offer access to experienced resources capable of providing effective licence management, optimisation, best-practice guidance, and product expertise. Ensure seamless support arrangements, including access to updates, patches, and technical assistance aligned to the licensing model. Assist in maintaining a stable operational environment through timely renewal, lifecycle management, usage reporting, and escalation of issues where required. Provide clear, accurate, and auditable reporting relating to licences, consumption, support activity, and renewal cycles. Below is an overview of the core components for each Lot within this tendering exercise. Lot 1 - Zscaler Cloud Based Web Filtering Fx Product - Zscaler License type - Endpoint per user Quantity - 3500 Unit - Each Length - 3 Years - (option to extend for 3 years) Pricing type - Unit price License Type - Annual Premium Support Services Quantity - 1 Unit - Annual Length - 3 years - (option to extend for 3 years) Pricing Type - Lump sum Lot 2 - Foritcare Support Fx Product - FortiGate License Type - see xls spreadsheet in Ariba Lot 3 - Mimecast Internet and Email Security/Firewall Fx Product - Mimecast License Type - Mimecast S1 Quantity - 4000 Unit - Each Length - 3 Years - (option to extend for 3 years) Pricing type - Unit price License Type - DMARC Analyzer - T4 Quantity - 5 Unit - Each Length - 3 Years - (option to extend for 3 years) Pricing type - Unit price License Type - Add On - Secure Messaging (Per User) Quantity - 250 Unit - Each Length - 3 Years - (option to extend for 3 years) Pricing type - Unit price License Type - Advanced Support Quantity - 1 Unit - Annual Length - 3 Years - (option to extend for 3 years) Pricing type - Lump sum Lot 4 - Strumap Flushing Designer Licences and Support Fx Product - NPS Strumap Flushing Designer CRM: 103338 (Version 5.4.3.029) The details the start dates of our current contracts on the above lots are listed below Lot 1 - Zscaler Cloud Based Web Filtering Fx Contract start - 18/04/2026 Lot 2 - Lot 2 - Foritcare Support Fx Contract start- 23/06/2026 Lot 3 - Mimecast Internet and Email Security/Firewall Fx Contract start- 30/04/2026 Lot 4 - Strumap Flushing Designer Licences and Support Fx Contract start - 1/06/2026 Please note existing licences across the four Lots expire on different dates; therefore, NWL requires all new agreements to be co-terminous with a unified contract end date of 22/06/2029, with an option to extend to 22/06/2032. Bidders must ensure that any additional months required to align contract end dates are reflected within their pricing. The requirement in months for each lot are as follows : Lot 1 - 38 months Lot 2 - 36 months Lot 3 - 38 months Lot 4 - 37 months
Lot Information
Zscaler Cloud Based Web Filtering
Zcscaler cloud based web filtering licenses 1. Subscription to business edition x3500 2. Annual Premium Support Services x1
Options: NWL are seeking to award contracts for 3 years with an option to extend for 3 years.
Renewal: Initial term 3 years with an option to extend for a further 3 years (maximum contract length 6 years in total).
Forticare supportFortiGate - license type pending
Options: NWL are seeking to award contracts for 3 years with an option to extend for 3 years.
Renewal: Initial term 3 years with an option to extend for a further 3 years (maximum contract length 6 years in total).
Mimecast Internet and Email Security/FirewallMimecast 1. Mimecast S1 x4000 2. DMARC Analyzer - T4 x5 3. Add On - Secure Messaging (Per User) x250 4. Advanced Support x1
Options: NWL are seeking to award contracts for 3 years with an option to extend for 3 years.
Renewal: .
Strumap Flushing Designer Licences and SupportNPS Strumap Flushing Designer CRM: 103338 version 5.4.3.029
Options: NWL are seeking to award contracts for 3 years with an option to extend for 3 years.
Renewal: .
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06479f
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/010274-2026
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48218000 - License management software package
72261000 - Software support services
Notice Value(s)
- Tender Value
- £1,200,000 £1M-£10M
- Lots Value
- £1,200,000 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 5 Feb 20264 days ago
- Submission Deadline
- 9 Mar 20264 weeks to go
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 30 May 2026 - 22 Jun 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTHUMBRIAN WATER LIMITED
- Contact Name
- Alfie Owen
- Contact Email
- alfie.owen@nwl.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- PITY ME
- Postcode
- DH1 5FJ
- Post Town
- Durham
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC41 Durham
- Delivery Location
- TLC2 Northumberland, and Tyne and Wear, TLH14 Suffolk CC, TLH3 Essex
-
- Local Authority
- County Durham
- Electoral Ward
- Framwellgate and Newton Hall
- Westminster Constituency
- City of Durham
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/010274-2026
5th February 2026 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"description": "Northumbrian Water Limited (NWL) seeks to appoint a partner/s to provide cyber security licensing and associated support services across a suite of critical security technologies used throughout the organisation. NWL is seeking the provision of licences either directly from the technology vendors or through an approved reseller NWL is looking to appoint partner/s who can support the organisation's current and future cyber security requirements over the next three years, with the option to extend the contract for a further three years. The contract has been split into the following Lots: Lot 1 - Zscaler Cloud-Based Web Filtering Licences & Support Lot 2 - Forticare Support Services for Fortinet Infrastructure Lot 3 - Mimecast Internet and Email Security / Firewall Licences & Support Lot 4 - Strumap Flushing Designer Licences & Support The scope of work to be undertaken by the successful bidders is anticipated to be as follows: Provide NWL with the required licences (directly or via an authorised reseller) to maintain the secure and compliant operation of the relevant platforms and services. Work collaboratively with NWL's Cyber Security and IT teams to ensure licences, service tiers, and contract arrangements meet business and operational requirements. Offer access to experienced resources capable of providing effective licence management, optimisation, best-practice guidance, and product expertise. Ensure seamless support arrangements, including access to updates, patches, and technical assistance aligned to the licensing model. Assist in maintaining a stable operational environment through timely renewal, lifecycle management, usage reporting, and escalation of issues where required. Provide clear, accurate, and auditable reporting relating to licences, consumption, support activity, and renewal cycles. Northumbrian Water Limited (NWL) seeks to appoint a partner/s to provide cyber security licensing and associated support services across a suite of critical security technologies used throughout the organisation. NWL is seeking the provision of licences either directly from the technology vendors or through an approved reseller NWL is looking to appoint partner/s who can support the organisation's current and future cyber security requirements over the next three years, with the option to extend the contract for a further three years. The contract has been split into the following Lots: Lot 1 - Zscaler Cloud-Based Web Filtering Licences & Support Lot 2 - Forticare Support Services for Fortinet Infrastructure Lot 3 - Mimecast Internet and Email Security / Firewall Licences & Support Lot 4 - Strumap Flushing Designer Licences & Support The scope of work to be undertaken by the successful bidders is anticipated to be as follows: Provide NWL with the required licences (directly or via an authorised reseller) to maintain the secure and compliant operation of the relevant platforms and services. Work collaboratively with NWL's Cyber Security and IT teams to ensure licences, service tiers, and contract arrangements meet business and operational requirements. Offer access to experienced resources capable of providing effective licence management, optimisation, best-practice guidance, and product expertise. Ensure seamless support arrangements, including access to updates, patches, and technical assistance aligned to the licensing model. Assist in maintaining a stable operational environment through timely renewal, lifecycle management, usage reporting, and escalation of issues where required. Provide clear, accurate, and auditable reporting relating to licences, consumption, support activity, and renewal cycles. Below is an overview of the core components for each Lot within this tendering exercise. Lot 1 - Zscaler Cloud Based Web Filtering Fx Product - Zscaler License type - Endpoint per user Quantity - 3500 Unit - Each Length - 3 Years - (option to extend for 3 years) Pricing type - Unit price License Type - Annual Premium Support Services Quantity - 1 Unit - Annual Length - 3 years - (option to extend for 3 years) Pricing Type - Lump sum Lot 2 - Foritcare Support Fx Product - FortiGate License Type - see xls spreadsheet in Ariba Lot 3 - Mimecast Internet and Email Security/Firewall Fx Product - Mimecast License Type - Mimecast S1 Quantity - 4000 Unit - Each Length - 3 Years - (option to extend for 3 years) Pricing type - Unit price License Type - DMARC Analyzer - T4 Quantity - 5 Unit - Each Length - 3 Years - (option to extend for 3 years) Pricing type - Unit price License Type - Add On - Secure Messaging (Per User) Quantity - 250 Unit - Each Length - 3 Years - (option to extend for 3 years) Pricing type - Unit price License Type - Advanced Support Quantity - 1 Unit - Annual Length - 3 Years - (option to extend for 3 years) Pricing type - Lump sum Lot 4 - Strumap Flushing Designer Licences and Support Fx Product - NPS Strumap Flushing Designer CRM: 103338 (Version 5.4.3.029) The details the start dates of our current contracts on the above lots are listed below Lot 1 - Zscaler Cloud Based Web Filtering Fx Contract start - 18/04/2026 Lot 2 - Lot 2 - Foritcare Support Fx Contract start- 23/06/2026 Lot 3 - Mimecast Internet and Email Security/Firewall Fx Contract start- 30/04/2026 Lot 4 - Strumap Flushing Designer Licences and Support Fx Contract start - 1/06/2026 Please note existing licences across the four Lots expire on different dates; therefore, NWL requires all new agreements to be co-terminous with a unified contract end date of 22/06/2029, with an option to extend to 22/06/2032. 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