Tender

Lambeth Housing Management Resident Satisfaction Surveys 2026 - 2029

LONDON BOROUGH OF LAMBETH

This public procurement record has 4 releases in its history.

TenderUpdate

12 Mar 2026 at 15:12

Tender

19 Feb 2026 at 10:06

PlanningUpdate

18 Feb 2026 at 14:20

Planning

05 Feb 2026 at 10:31

Summary of the contracting process

The London Borough of Lambeth has initiated an open tender process for the provision of housing management resident satisfaction surveys spanning from April 2026 to March 2029. This procurement falls under the services category and is targeted at customer satisfaction, surveying, and performance review services. The process is currently in the tender stage, with interested parties allowed to submit electronically by 23rd March 2026. Located in London, UK, the contracting authority has decided against a preliminary market engagement notice due to the mature state of the market. Contact details for Lambeth Contract Management have been provided for enquiries until the 15th March 2026. The overall contract is valued at £338,400 gross.

This tender presents substantial growth opportunities for businesses adept in surveying services, especially those focused on customer satisfaction analysis and performance management. SMEs are encouraged, as demonstrated by the procurement's suitability criteria emphasising small and medium enterprises' involvement. The contract, with assured continuity until 2029, allows firms to develop long-term engagements and contribute to informed policy and decision-making strategies for Lambeth Council. Companies skilled in pricing strategies, quality assurance, and effective project management are particularly well-positioned to compete, given the tender document outlines criteria heavily weighted on pricing and qualitative aspects.

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Notice Title

Lambeth Housing Management Resident Satisfaction Surveys 2026 - 2029

Notice Description

Lambeth Council is seeking to appoint a provider for the provision of Resident satisfaction surveys to be carried out from April 2026 until March 2029. The programme of research comprises three surveys which, taken together, provide intelligence that will inform policy, decision making, and performance management across the business.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06488f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022426-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

71355000 - Surveying services

79313000 - Performance review services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£282,000 £100K-£500K
Lots Value
£282,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Mar 20261 months ago
Submission Deadline
23 Mar 2026Expired
Future Notice Date
18 Feb 2026Expired
Award Date
Not specified
Contract Period
25 May 2026 - 24 May 2029 3-4 years
Recurrence
2029-01-08

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF LAMBETH
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW2 1RW
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified

Local Authority
Lambeth
Electoral Ward
Brixton Acre Lane
Westminster Constituency
Clapham and Brixton Hill

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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