Tender

Lambeth Housing Management Resident Satisfaction Surveys 2026 - 2029

LONDON BOROUGH OF LAMBETH

This public procurement record has 3 releases in its history.

Tender

19 Feb 2026 at 10:06

PlanningUpdate

18 Feb 2026 at 14:20

Planning

05 Feb 2026 at 10:31

Summary of the contracting process

The London Borough of Lambeth has initiated an "Open Procedure" tender for the Lambeth Housing Management Resident Satisfaction Surveys, set to be conducted between 2026 and 2029. This procurement seeks a capable provider to deliver resident satisfaction surveys, thereby informing council policies and enhancing decision-making processes. With a focus on surveying services, performance review services, and customer satisfaction surveys, this tender falls within the services industry category. The procurement is underway, with the tender period concluding on 23rd March 2026. Important deadlines include the enquiry period ending on 11th March 2026 and the award period concluding on 20th May 2026. Situated in London, the procurement is overseen by Lambeth Contract Management with a gross estimated value of £338,400.

The tender presents lucrative opportunities for businesses specialising in survey methodologies, quality assurance, project management, and business continuity within the housing management sector. The open procedure permits electronic submissions, facilitating participation from a broad range of service providers, including small and medium enterprises that exhibit competence in fieldwork, sampling, and analysis. Given the well-established market for such services, the contracting authority opted against publishing a Preliminary Market Engagement Notice, trusting in the maturity and clarity of the existing supply base. Businesses poised to offer competitive pricing and robust quality assurances are well-suited to participate, potentially securing substantial growth and engagement through collaboration with the London Borough of Lambeth.

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Notice Title

Lambeth Housing Management Resident Satisfaction Surveys 2026 - 2029

Notice Description

Lambeth Council is seeking to appoint a provider for the provision of Resident satisfaction surveys to be carried out from April 2026 until March 2029. The programme of research comprises three surveys which, taken together, provide intelligence that will inform policy, decision making, and performance management across the business.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06488f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015088-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

71355000 - Surveying services

79313000 - Performance review services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£282,000 £100K-£500K
Lots Value
£282,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Feb 20263 days ago
Submission Deadline
23 Mar 20264 weeks to go
Future Notice Date
18 Feb 2026Expired
Award Date
Not specified
Contract Period
25 May 2026 - 24 May 2029 3-4 years
Recurrence
2029-01-08

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF LAMBETH
Contact Name
Lambeth Contract Management
Contact Email
corporatecontractmanagement@lambeth.gov.uk
Contact Phone
02079262693

Buyer Location

Locality
LONDON
Postcode
SW2 1RW
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified

Local Authority
Lambeth
Electoral Ward
Brixton Acre Lane
Westminster Constituency
Clapham and Brixton Hill

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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