Award

IP Telephony

POPLAR HOUSING AND REGENERATION COMMUNITY ASSOCIATION LIMITED

This public procurement record has 1 release in its history.

Award

06 Feb 2026 at 10:44

Summary of the contracting process

The public procurement process for the provision of IP Telephony and call centre services has been conducted by the Poplar Housing and Regeneration Community Association Limited, a body governed by public law located in London, United Kingdom. This procurement falls under the services category (CPV Code: 64215000) and has reached the award stage as of 6th February 2026 with the contract signed on 4th February 2026. The procurement method used was limited, specifically an award procedure without prior publication of a call for competition, utilizing an existing framework that facilitates direct awarding. The awarded contract is valued at £400,000 and relates to the UKI region.

This tender creates considerable opportunities for businesses specialising in telecommunications and call centre services, particularly those capable of managing projects efficiently under existing frameworks. Many small to medium enterprises (SMEs) could find this environment advantageous due to the possibility of direct awards without prior notification. Companies aiming to expand into the public sector, or those seeking to secure contracts in London and the surrounding areas, would be well-suited to compete in similar procurements in the future.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

IP Telephony

Notice Description

IP Telephony and call centre

Lot Information

Lot 1

IP Telephony and call centre

Options: Initial 3 years plus 2 plus 2 plus 2

Procurement Information

Used Existing Procurement For Housing Framework, which allows direct award without prior notification to tender.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0649c3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010816-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64215000 - IP telephone services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£400,000 £100K-£500K

Notice Dates

Publication Date
6 Feb 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Feb 20262 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
POPLAR HOUSING AND REGENERATION COMMUNITY ASSOCIATION LIMITED
Contact Name
David Leak
Contact Email
david.leak@poplarharca.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E14 6DA
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London

Local Authority
Tower Hamlets
Electoral Ward
Lansbury
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

SOCIAL TELECOMS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0649c3-2026-02-06T10:44:01Z",
    "date": "2026-02-06T10:44:01Z",
    "ocid": "ocds-h6vhtk-0649c3",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-0649c3",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "IP Telephony",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "64215000",
            "description": "IP telephone services"
        },
        "mainProcurementCategory": "services",
        "description": "IP Telephony and call centre",
        "lots": [
            {
                "id": "1",
                "description": "IP Telephony and call centre",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": true,
                "options": {
                    "description": "Initial 3 years plus 2 plus 2 plus 2"
                },
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKI"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationaleClassifications": [
            {
                "id": "D_OUTSIDE_SCOPE",
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "Used Existing Procurement For Housing Framework, which allows direct award without prior notification to tender."
    },
    "awards": [
        {
            "id": "010816-2026-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-07954912",
                    "name": "Social Telecoms CIC"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-COH-RS007726",
            "name": "POPLAR HOUSING AND REGENERATION COMMUNITY ASSOCIATION LIMITED",
            "identifier": {
                "legalName": "POPLAR HOUSING AND REGENERATION COMMUNITY ASSOCIATION LIMITED",
                "id": "RS007726",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "155 East India Dock Road",
                "locality": "London",
                "region": "UKI42",
                "postalCode": "E146DA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "David Leak",
                "email": "david.leak@poplarharca.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.poplarharca.co.uk",
                "classifications": [
                    {
                        "id": "BODY_PUBLIC",
                        "scheme": "TED_CA_TYPE",
                        "description": "Body governed by public law"
                    },
                    {
                        "id": "06",
                        "scheme": "COFOG",
                        "description": "Housing and community amenities"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-07954912",
            "name": "Social Telecoms CIC",
            "identifier": {
                "legalName": "Social Telecoms CIC",
                "id": "07954912",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "Shrewsbury",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-173736",
            "name": "Regulator of Social Housing",
            "identifier": {
                "legalName": "Regulator of Social Housing"
            },
            "address": {
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-COH-RS007726",
        "name": "POPLAR HOUSING AND REGENERATION COMMUNITY ASSOCIATION LIMITED"
    },
    "contracts": [
        {
            "id": "010816-2026-1",
            "awardID": "010816-2026-1",
            "status": "active",
            "value": {
                "amount": 400000,
                "currency": "GBP"
            },
            "dateSigned": "2026-02-04T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}