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Provision of Broker Services for Medical Insurance Scheme for CBS staff - BHC Kigali

Foreign Commonwealth and Development Office

This public procurement record has 5 releases in its history.

TenderUpdate

21 May 2026 at 16:23

UK4 - Tender Notice
TenderUpdate

21 May 2026 at 16:20

UK4 - Tender Notice
TenderUpdate

21 May 2026 at 16:14

UK4 - Tender Notice
Tender

07 May 2026 at 16:51

UK4 - Tender Notice
Planning

06 Feb 2026 at 11:45

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Foreign, Commonwealth and Development Office (FCDO) is actively seeking a provider through an open competitive tender for brokerage services in Kigali, Rwanda. This tender, titled "Provision of Broker Services for Medical Insurance Scheme for CBS staff - BHC Kigali," is part of the active procurement process focused on the health insurance services category. The key responsibility is to manage the medical insurance scheme for the British High Commission's country-based staff and their dependents. The tender is in the tender update stage, with important dates including the submission deadline on 24th June 2026, enquiry period closing on 1st June 2026, and expected contract award by 23rd September 2026. The contract, valued at £338,035, will initially span three years, with a potential one-year extension, contingent on performance. The procurement method employed is the Competitive Flexible Procedure, emphasizing both technical quality and commercial criteria.

This tender presents significant growth opportunities for businesses in the health insurance brokerage industry, especially those with expertise in aligning insurance solutions with organisational requirements and local regulations. Companies capable of providing comprehensive brokerage services, including claims support, reporting, and ongoing member engagement, will find this tender particularly suitable. Firms with a robust network in Rwanda or the capability to establish one are poised to benefit from this contract. Further growth can be realised through consistent service delivery that leverages technical quality and value-for-money principles, meeting the needs of FCDO's staff while adhering to stringent transparency and performance criteria.

How relevant is this notice?

Notice Information

Notice Title

Provision of Broker Services for Medical Insurance Scheme for CBS staff - BHC Kigali

Notice Description

The purpose of this tender is to appoint a single medical insurance broker in Kigali, Rwanda to provide brokerage services for the British High Commission (BHC) medical insurance scheme for its country-based staff and their eligible dependants. The appointed broker will be responsible for sourcing appropriate medical insurance solutions, advising on market options, supporting procurement of the insurance provider, and managing the medical insurance contract. This includes claims support, provider network oversight, reporting, and ongoing member support. The services must align with organisational requirements, applicable local regulations, and value-for-money principles. The contract will be for an initial period of three (3) years, with the option to extend for a further period of up to one (1) years, subject to satisfactory performance.

Lot Information

Lot 1

Renewal: Subject to satisfactory performance of the service provider

Planning Information

The Authority wishes to undertake Preliminary Market Engagement (PME) in a proportionate and transparent manner to help refine the upcoming procurement for Medical Aid Brokerage Services for the British High Commission Kigali. The purpose of this engagement is to gather market insight, test deliverability of the draft requirements, and ensure the specification, KPIs, Conditions of Participation, and commercial approach are suitable, realistic, and attractive to the market. The PME aims to: Understand brokerage capabilities for Rwanda‑based employee populations (benefit design advisory, market testing, placements with insurers/medical schemes, renewal strategy). Explore service models (local brokerage, regional hubs, global networks) and fee structures (fixed fee, capped fee, success‑linked, hybrid). Validate compliance, governance and data protection approaches (including handling of personal/health data and local regulatory requirements). Test approaches to member servicing (onboarding, helpdesk, claims escalation), provider network stewardship, and reporting/analytics. This engagement is conducted under PA23 s.16 to help prepare the procurement and will be managed to avoid unfair advantage or distortion of competition. Registration Instructions Register on portal → Express Interest → Download Pack → Submit questionnaire by deadline. Disclaimer This engagement is not a call for competition. Participation is optional, not evaluated, and does not affect eligibility to bid. Participation will not affect the ability of suppliers to compete in any future procurement.   PME Questionnaire Pack Suppliers are requested to answer the following questions: 1. Organisation legal name, registration number, and Kigali presence. 2. Broker/intermediary licence details under BNR. 3. Experience delivering medical aid brokerage in Rwanda. 4. Service delivery model for member support and renewals. 5. Data protection and information security controls. 6. Commission model transparency (non-binding). 7. Operational risks and market constraints. 8. Conflicts of interest declaration.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0649e7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/047347-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66512200 - Health insurance services

Notice Value(s)

Tender Value
£338,035 £100K-£500K
Lots Value
£338,035 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 May 20263 months ago
Submission Deadline
24 Jun 2026Expired
Future Notice Date
24 Feb 2026Expired
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2029 3-4 years
Recurrence
2030-12-02

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Foreign Commonwealth and Development Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2AH
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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