Planning

Sales & Marketing Database

MOAT HOMES LIMITED

This public procurement record has 1 release in its history.

Planning

06 Feb 2026 at 15:52

Summary of the contracting process

Moat Homes Limited, a sub-central government public authority located in Dartford, UK, is currently in the planning stage of a procurement process to replace its Sales & Marketing Database. This initiative falls under the goods industry category, specifically focusing on Customer Relation Management software packages. The authority has scheduled an early market engagement exercise to take place until 27 February 2026, aiming to inform market participants and gather feedback for refining the procurement. This preliminary stage will help shape the future procurement's technical approach and commercial model, targeting to achieve a go-live by April 2027. The procurement is expected to proceed through either an open or a competitive flexible procedure, with a prospective commencement date for the contract by 1 April 2027.

This preliminary market engagement represents a significant business opportunity, particularly for companies specialising in Customer Relationship Management software solutions. Businesses with a strong background in developing scalable and secure software systems that can integrate with existing infrastructures would be well-positioned to benefit. This process offers an avenue for growth by allowing companies to influence the project specifications during the engagement phase, ensuring their capabilities align with the project’s requirements. Additionally, participants will have the opportunity to compete in a public procurement process upon its formal announcement, potentially securing a long-term contract given the planned contract period extending to 2032, with a possibility of renewal until 2037.

How relevant is this notice?

Notice Information

Notice Title

Sales & Marketing Database

Notice Description

Moat Homes Limited (the Authority) is undertaking preliminary market engagement to inform a potential future procurement for the replacement of its current externally hosted Sales & Marketing Database that supports the Moat Homes website and Sales & Marketing activities. Moat is progressing a hybrid delivery model in which the Moathomes.co.uk website and customer portal will be rebuilt and maintained in-house, while the sales database solution will be procured and must integrate securely with Moat's systems. The prospective scope of the future procurement is subject to refinement following this PME. Any contract terms or prices with notice are indicative. Moats' target is to achieve go-live by April 2027. This notice and accompanying PME activity are not a call for competition and do not commit the Authority to commence a procurement or award a contract. Information received will be used to shape the future specification, route to market (e.g., open procedure, competitive flexible procedure, or call-off via an appropriate framework), delivery approach, and commercial model.

Planning Information

Moat invites suppliers and market participants to take part in an early market engagement exercise. The purpose of market engagement is to inform the market of a potential future procurement and to gather feedback to help shape the commercial, technical, and delivery approach for the replacement Sales and Marketing Database.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064a76
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011101-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Feb 20263 days ago
Submission Deadline
Not specified
Future Notice Date
27 Feb 20263 weeks to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 1 Apr 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MOAT HOMES LIMITED
Contact Name
Mr Robert Lewins
Contact Email
tenders@moat.co.uk
Contact Phone
+44 3003230011

Buyer Location

Locality
DARTFORD
Postcode
DA2 6QE
Post Town
Dartford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ43 Kent Thames Gateway
Delivery Location
Not specified

Local Authority
Dartford
Electoral Ward
Stone Castle
Westminster Constituency
Dartford

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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