Award

MSK AI Service

CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST

This public procurement record has 2 releases in its history.

Award

02 Mar 2026 at 10:18

Planning

09 Feb 2026 at 12:05

Summary of the contracting process

The MSK AI Service procurement process, initiated by Cambridgeshire Community Services NHS Trust, was completed with an award issued on 2nd March 2026. The contract, valued at £2,000,000, is set to commence on 1st April 2026 with a duration of three years and options for two one-year extensions. It covers physiotherapy services under the main procurement category of services. Significant for the East of England Community Health & Care Trust, formed by Cambridgeshire Community Services NHS Trust and Norfolk Community and Health Care NHS Trust, this initiative demands a digital physiotherapy clinic using artificial intelligence, intending to replace traditional care pathways. The procurement was conducted under an open procedure, following the PSR Most Suitable Provider (MSP) process.

This tender offers significant business growth opportunities for companies in the healthcare and digital health technology sectors, particularly those with capabilities in AI-driven medical services. With a requirement for a comprehensive service offering—including referral management, diagnostics, and patient treatment—supply is well-suited for businesses that can provide a CQC-registered AI solution functioning as a class IIa medical device. Flok Health Ltd, identified as the supplier, showcases potential for small and medium-sized enterprises (SMEs) to engage with NHS Trusts through innovative service models. The contract supports growth by offering extended collaboration potential within the NHS framework.

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How relevant is this notice?

Notice Title

MSK AI Service

Notice Description

The Authority requirement is for a safe, consistent, affordable, and innovative UK based digital physiotherapy clinic using artificial intelligence (AI).<br/><br/>The expectation is for the delivery of an end-to-end clinical service for both new and existing patients; operating as a complete alternative to standard care pathways and not limited to an adjunctive, supplementary, or "waiting well" initiative.<br/><br/>The model specified is for a supplier capable of assuming full clinical and operational ownership of the entire patient pathway including initial referral intake, diagnostic triage, clinical assessment, individualised treatment planning, treatment delivery, and discharge.<br/><br/>To this end the supplier must be CQC registered to demonstrate robust clinical governance and the AI solution must be a class IIa medical device that is available 24/7 to ensure safe, rapid triage, and clinical diagnosis.

Lot Information

Lot 1

This notice is on behalf of Cambridgeshire Community Services NHS Trust and Norfolk Community and Health Care NHS Trust who from 1st April 2026 will become East of England Community Health & Care Trust.

The Trust are following the PSR Most Suitable Provider (MSP) process. This notice is a Contract Award Notice (Intention to award) F03 in line with the MSP process

All details of the services are in the Short Description. Additional information: It is anticipated that the contract for this service would start on 1st April 2026 and be awarded for a 3 Year initial term with 2 x 1 Year optional extension periods.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064b03
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018263-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85120000 - Medical practice and related services

85142100 - Physiotherapy services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,000,000 £1M-£10M

Notice Dates

Publication Date
2 Mar 20261 months ago
Submission Deadline
Not specified
Future Notice Date
2 Mar 2026Expired
Award Date
2 Mar 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CAMBRIDGESHIRE
Postcode
PE27 4LG
Post Town
Peterborough
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
TLH1 East Anglia, TLH2 Bedfordshire and Hertfordshire

Local Authority
Huntingdonshire
Electoral Ward
St Ives South
Westminster Constituency
Huntingdon

Supplier Information

Number of Suppliers
1
Supplier Name

FLOK HEALTH

Open Contracting Data Standard (OCDS)

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