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Specialist Advice, Debt and Income Maximisation Service throughout Pembrokeshire

Pembrokeshire County Council

This public procurement record has 2 releases in its history.

Tender

29 Oct 2026 at 14:31

UK4 - Tender Notice
Planning

10 Feb 2026 at 12:34

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Pembrokeshire County Council is seeking a specialist advice, debt and income maximisation service for residents across Pembrokeshire. The service covers general advice and help with debt and income maximisation, alongside targeted support for children, young people and families. It is intended to help residents achieve financial outcomes and includes work on accessibility and inclusion, partnership working and integration with the community. This is a social and community support service, including benefits advice (CPV 85000000). The requirement is arranged as one lot and is suitable for small and medium-sized enterprises and voluntary, community and social enterprises. Service delivery is throughout Pembrokeshire.

The Council invited tenders through an open procedure. The tender deadline was 4 December 2026 at midnight, and the deadline for enquiries was 1 December 2026 at midnight. The anticipated contract period is 1 May 2027 to 30 April 2029, with an extension option up to 30 April 2031. The stated value is £1,526,400 excluding VAT (£1,831,680 including VAT); this includes a potential additional services budget of £100,000 per year, which may not be taken up. Evaluation assigns 30% to hourly rate and 70% to quality, assessed across service delivery, resident outcomes, inclusion, partnership working, governance, workforce and mobilisation. Award was expected by 15 January 2027.

This opportunity suits providers with experience delivering specialist financial advice, debt support and income maximisation, including targeted services for children, young people and families. Suppliers need to demonstrate the ability to improve residents’ financial outcomes and provide accessible, inclusive support, while working effectively with community partners. The Council assesses the proposed workforce model, contract management and governance, and mobilisation, so bidders should be able to show credible staffing and delivery arrangements and capacity to manage the service across Pembrokeshire. Registration with the Financial Conduct Authority is required, together with Advice Quality Standard accreditation or an equivalent. Small and medium-sized enterprises and voluntary, community and social enterprises are explicitly considered suitable to bid.

How relevant is this notice?

Notice Information

Notice Title

Specialist Advice, Debt and Income Maximisation Service throughout Pembrokeshire

Notice Description

Contract Notice - Specialist Advice, Debt and Income Maximisation Service throughout Pembrokeshire. The contract includes a potential additional services budget of PS100,000 per annum. This has been included within the value contained within this notice however may not be taken up.

Lot Information

Lot 1

Renewal: Service Package 1 will be for a two year period with an option to exend for a further period of two years. Service Package 2 will be for a one year period with an option to extend for a further period of 3 years.

Planning Information

Pembrokeshire County Council will shortly be retendering their Specialist Financial Advice and Income Maximisation Service for Pembrokeshire. To inform the shape of the future service, we are looking to undertake a Market Engagement Event. Should you wish to attend and to aid discussion, upon providing your registration information to us, we will issue a copy of the previous specification which we would welcome comment on during the event. The Market Engagement Event will be held in person in Pembrokeshire Archives, Haverfordwest. Date: 06/03/2026 Time: 09:00 - 11.00 am Venue: Pembrokeshire Archives, Haverfordwest, Pembrokeshire, SA61 2PE Telephone: 01437 775540 If you are planning to attend, please provide the following information by no later than 12:00pm on 04/03/2026 to sinead.henehan@pembrokeshire.gov.uk 1) Your organisation. 2) The names of representatives who will be attending on your organisation's behalf.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064c6c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/102697-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

85 - Health and social work services

CPV Codes

75200000 - Provision of services to the community

75310000 - Benefit services

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1,526,400 £1M-£10M
Lots Value
£1,526,400 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Oct 20264 days ago
Submission Deadline
4 Dec 20261 months to go
Future Notice Date
29 Jun 2026Expired
Award Date
Not specified
Contract Period
1 May 2027 - 30 Apr 2029 2-3 years
Recurrence
2030-11-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Pembrokeshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PEMBROKESHIRE
Postcode
SA61 1TP
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL42 South West Wales
Delivery Location
TLL Wales
Local Authority
Pembrokeshire
Electoral Ward
Haverfordwest: Castle
Westminster Constituency
Mid and South Pembrokeshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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