Tender

Extra Care Services

LIVERPOOL CITY COUNCIL

This public procurement record has 4 releases in its history.

TenderCancellation

17 Apr 2026 at 14:52

Tender

09 Mar 2026 at 17:05

Planning

24 Feb 2026 at 11:36

Planning

10 Feb 2026 at 16:50

Summary of the contracting process

Liverpool City Council is in the process of procuring "Extra Care Services" under the industry category of health and social work services. The procurement is focused on five Extra Care Housing schemes within Liverpool, aiming to enhance Adult Social Care for residents. Initially in the planning stage, the Council had scheduled an information session on 6th March 2026 for interested bidders to gain insights into the project. However, after reconsideration of queries during the procurement process, the Council decided to cancel the tender on 17th April 2026, indicating a future re-tender once service design elements are revised to maximise benefits. The procurement method was an open competitive flexible procedure, and submissions were expected to be made via the council's procurement portal, ProContract by the deadline of 10th April 2026.

The opportunity, when revised and re-tendered, presents significant growth potential for businesses in the health and social care sector, particularly those with experience in Extra Care Housing services. It provides the chance for providers capable of delivering high-quality care and support services to secure contracts across multiple schemes. Businesses adept at meeting quality, cost, and social value criteria, as per the national TOM's social value framework, would be well-suited to compete. The procurement process will involve a thorough evaluation of submissions and may include interviews to clarify bids. Future successful bidders will not only contribute to enhancing the community's quality of life but will also benefit from contracts with possible extensions, ensuring long-term collaboration with Liverpool City Council.

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Notice Title

Extra Care Services

Notice Description

The Council is seeking to appoint suitably experienced providers to deliver high-quality care and support services across five Extra Care Housing schemes within the Liverpool city boundary.

Lot Information

Brookside House Extra Care Scheme

Provision of extra care services at Brookside House, 46 Brookside Avenue, Knotty Ash, Liverpool, Merseyside, L14 7LN. Full details of the requirements can be found in the procurement documents.

Options: Utilisation of each schemes allocated hours will be monitored and may result in an increase or decrease of hours within each scheme, or the requirement for additional services to support the scheme. Details are set out in the procurement documents.

Renewal: The option to extend is for up to 36 months in any number of configurations. Extensions will be used at the sole discretion of the contracting authority. The contracts will be managed and performance monitored throughout the duration of the contract which will support any option to extend. Ongoing requirements and service scope will also be considered.

Latham Court Extra Care Scheme

The provision of extra care services at Latham Court, Bridgemere Close, Laurel Road, Liverpool, Merseyside, L7 0LS. Full details of the requirements can be found in the procurement documents.

Options: Utilisation of each schemes allocated hours will be monitored and may result in an increase or decrease of hours within each scheme, or the requirement for additional services to support the scheme. Details are set out in the procurement documents.

Renewal: The option to extend is for up to 36 months in any number of configurations. Extensions will be used at the sole discretion of the contracting authority. The contracts will be managed and performance monitored throughout the duration of the contract which will support any option to extend. Ongoing requirements and service scope will also be considered.

Links View Extra Care Scheme

The provision of extra care services at Links View, 102 Vale Rd, Liverpool L25 7FB. Full details of the requirements can be found in the procurement documents.

Options: Utilisation of each schemes allocated hours will be monitored and may result in an increase or decrease of hours within each scheme, or the requirement for additional services to support the scheme. Details are set out in the procurement documents.

Renewal: The option to extend is for up to 36 months in any number of configurations. Extensions will be used at the sole discretion of the contracting authority. The contracts will be managed and performance monitored throughout the duration of the contract which will support any option to extend. Ongoing requirements and service scope will also be considered.

Meadow Court Extra Care Scheme

The provision of extra care services at Meadow Court, 1 Porchfield Close, Croxteth, Liverpool, Merseyside, L11 9DT Full details of the requirements can be found in the procurement documents.

Options: Utilisation of each schemes allocated hours will be monitored and may result in an increase or decrease of hours within each scheme, or the requirement for additional services to support the scheme. Details are set out in the procurement documents.

Renewal: The option to extend is for up to 36 months in any number of configurations. Extensions will be used at the sole discretion of the contracting authority. The contracts will be managed and performance monitored throughout the duration of the contract which will support any option to extend. Ongoing requirements and service scope will also be considered.

Millachip Court Extra Care Scheme

Provision of extra care services at Millachip Court, White Rock Street, Liverpool, Merseyside, L6 5LA. Full details of the requirements can be found in the procurement documents.

Options: Utilisation of each schemes allocated hours will be monitored and may result in an increase or decrease of hours within each scheme, or the requirement for additional services to support the scheme. Details are set out in the procurement documents.

Renewal: The option to extend is for up to 36 months in any number of configurations. Extensions will be used at the sole discretion of the contracting authority. The contracts will be managed and performance monitored throughout the duration of the contract which will support any option to extend. Ongoing requirements and service scope will also be considered.

Planning Information

Liverpool City Council is seeking to appoint suitably experienced providers to deliver high‑quality care and support services across five Extra Care Housing schemes within the city boundary: Lot 1: Brookside House, Brookside Avenue, Liverpool, L14 7LN Lot 2: Latham Court, Bridgemere Close, Liverpool, L7 0LS Lot 3: Linksview, Vale Road, Liverpool, L25 7FB Lot 4: Meadow Court, Porchfield Close, Liverpool, L11 9DT Lot 5: Millachip Court, White Rock Street, Liverpool, L6 5LA This procurement is a key component of the Council's commitment to delivering its vision for Adult Social Care: "Working together, we will enable Liverpool residents to live full, active lives; to live independently and to play an active part in their local communities." To coincide with the publication of the Extra Care tender pack, Liverpool City Council will be hosting an information session for prospective bidders on Friday 6th March from 10-11:00am. This session will be undertaken via MS Teams. To register your interest, please complete the attached form: https://forms.office.com/e/QN4uMRMi4m An MS Teams link will then be issued to all registered attendees by close of play on Thursday 5 March.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064d31
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035338-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£17,843,304 £10M-£100M
Lots Value
£17,843,304 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Apr 20261 weeks ago
Submission Deadline
10 Apr 2026Expired
Future Notice Date
2 Mar 2026Expired
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Aug 2029 3-4 years
Recurrence
2029-01-08

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LIVERPOOL CITY COUNCIL
Additional Buyers

MISSING

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1DS
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD72 Liverpool

Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                    "description": "Utilisation of each schemes allocated hours will be monitored and may result in an increase or decrease of hours within each scheme, or the requirement for additional services to support the scheme. Details are set out in the procurement documents."
                },
                "value": {
                    "amountGross": 4074612,
                    "amount": 3395508,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "Individual questions under the quality criteria will be weighted and submissions scored against a 0-5 methodology. Full details of the requirements and evaluation methodology can be seen in the procurement documents.",
                            "numbers": [
                                {
                                    "number": 82,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "Bidders will be required to offer commitments against a number of measures in line with the national TOM's social value framework. Full submission requirements and details of the evaluation methodology can be seen in the procurement documents.",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Cost",
                            "description": "Bidders are required to submit their detailed resource proposals for each scheme (Lot) they are bidding for. Bids must remain within the stated budget. Submissions will be scored against a 0-5 methodology. Full details of the requirements and evaluation methodology can be seen in the procurement documents.",
                            "numbers": [
                                {
                                    "number": 8,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-03-02T23:59:59Z"
        },
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2031-01-31T23:59:59Z"
                },
                {
                    "startDate": "2029-01-08T23:59:59Z"
                }
            ]
        },
        "value": {
            "amountGross": 21411966,
            "amount": 17843304,
            "currency": "GBP"
        },
        "procedure": {
            "features": "Bidders are invited to submit responses to two of the Council's procurement documents: (1) a procurement specific questionnaire (PSQ) which contains a number of pass/fail questions and conditions of participation. (2) a tender document containing quality, cost and social value questions for the service requirements. Submissions will be evaluated in two stages. Firstly the council will evaluate submissions of the PSQ and compliance with the mandatory requirements and criteria. Only bidders who pass this evaluation stages will move to the second stage of evaluation and have their tender submissions assessed. During the evaluation process the council reserves the right to invite bidders for interview to clarify the submissions which have been put forward."
        },
        "coveredBy": [
            "GPA"
        ],
        "enquiryPeriod": {
            "endDate": "2026-04-01T12:00:00+01:00"
        },
        "lotDetails": {
            "maximumLotsAwardedPerSupplier": 2
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "The Contracting Authority uses ProContract as it's Procurement Portal, access to the procurement documents can be gained via the link above and searching for the reference DN807192.",
                "url": "https://procontract.due-north.com/Opportunities/Index?p=e0cc5631-4690-e511-80fb-000c29c9ba21&v=1"
            },
            {
                "id": "021071-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/021071-2026",
                "datePublished": "2026-03-09T17:05:32Z",
                "format": "text/html"
            },
            {
                "id": "035338-2026",
                "documentType": "tenderCancellationNotice",
                "noticeType": "UK12",
                "description": "Procurement termination notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/035338-2026",
                "datePublished": "2026-04-17T15:52:24+01:00",
                "format": "text/html"
            }
        ],
        "contractTerms": {
            "financialTerms": "The payment process is detailed in the contract document at Schedule 4."
        }
    },
    "language": "en",
    "awards": [
        {
            "id": "1",
            "status": "cancelled",
            "statusDetails": "The Council has taken a decision to abandon this tender following re consideration of queries raised during the procurement process and the implications for service design. This will allow the Council to revise elements of the service design and re tender to ensure that maximum benefit is provided to the people who use this service. The Council intends to re tender this service as soon as it is in a position to do so.",
            "finalStatusDate": "2026-04-10T00:00:00+01:00",
            "relatedLots": [
                "1",
                "2",
                "3",
                "4",
                "5"
            ]
        }
    ]
}