Award

Cortex Support and Maintenance

POLICE AND CRIME COMMISSIONER FOR DURHAM

This public procurement record has 1 release in its history.

Award

11 Feb 2026 at 13:33

Summary of the contracting process

The procurement process, led by the Police and Crime Commissioner for Durham, involved the acquisition of services under the project titled "Cortex Support and Maintenance." The industry category falls under integrated telecommunications services, specifically focusing on a modular Software-Integrated Communications Control System (SICCS) package. This entails radio dispatch, telephone call handling, video monitoring, and web services. The procurement took place at the stage of awarding the contract without prior publication, through a limited procedure due to it being under the threshold. Located in Durham, UKC14, the contract was signed on 10th December 2025, with award documentation completing by 11th February 2026. The contract was valued at £129,244.06 GBP and was awarded to the supplier, Zetron Limited.

This tender offers significant opportunities for businesses specialising in telecommunications and software integration services. Organisations with expertise in integrated communications solutions, particularly those providing systems for public safety and order, could find future similar procurements appealing. Businesses capable of delivering modular solutions encompassing radio, telephone, video, and web service integrations are well-positioned to engage. Large-scale companies like Zetron Limited, which successfully secured the contract, exemplify the type of enterprise that benefits from such procurement opportunities. Hence, expanding a business portfolio in the telecommunications services sector aligns with public safety and can propel growth in competitive tendering environments.

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Notice Title

Cortex Support and Maintenance

Notice Description

A modular Software-Integrated Communications Control System (SICCS) package that allows the combination of radio dispatch, telephone call handling, video monitoring and web services.

Lot Information

Lot 1

A modular Software-Integrated Communications Control System (SICCS) package that allows the combination of radio dispatch, telephone call handling, video monitoring and web services.

Procurement Information

Under threshold

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064ddd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012402-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64227000 - Integrated telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£129,244 £100K-£500K

Notice Dates

Publication Date
11 Feb 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Dec 20254 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR DURHAM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5TT
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC1 Tees Valley and Durham

Local Authority
County Durham
Electoral Ward
Neville's Cross
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

ZETRON

Open Contracting Data Standard (OCDS)

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