Award

The Provision of an Ambient AI Voice Technology Solution

NORTHAMPTON GENERAL HOSPITAL NHS TRUST

This public procurement record has 1 release in its history.

Award

11 Feb 2026 at 15:17

Summary of the contracting process

The procurement process involved a collaboration between multiple hospital trusts, including the University Hospitals of Leicester and University Hospitals of Northamptonshire, with Northampton General Hospital NHS Trust leading as the buyer. The contract aimed to supply an ambient AI Voice Technology solution, classified under software supply services (CPV code: 72268000), to enhance clinical documentation processes. The procurement method used was a limited award procedure, specifically a further competition under the Crown Commercial Service Automation Marketplace DPS (RM6173, Lot 1). The process concluded with an award to AccuRx Limited on 9 January 2026 for a contract spanning three years, with the option of extending for an additional year. The location of delivery is within the United Kingdom, specifically targeting areas covered by UKI.

This tender presents significant opportunities for businesses specialising in AI technology solutions, especially those involved in voice and documentation automation services. Companies like AccuRx Limited, which have expertise in health tech and are familiar with NHS requirements, stand out as suitable contenders. The competitive procurement process under Crown Commercial Service ensures that innovative and technology-driven businesses gain a platform for visibility and growth. Such contracts provide small to medium-sized enterprises (SMEs) a chance to collaborate with governmental bodies, showcasing their expertise and enabling expansion within the healthcare sector.

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Notice Title

The Provision of an Ambient AI Voice Technology Solution

Notice Description

The procurement was a collaborative effort between the University Hospitals of Leicester and University Hospitals of Northamptonshire, which includes Northampton General Hospital NHS Trust and Kettering General Hospital NHS Foundation Trust. The aim is to improve clinical documentation processes by implementing an ambient AI Voice Technology solution.

Lot Information

Lot 1

The University Hospitals of Leicester (UHL) and University Hospitals of Northamptonshire (UHN) undertook a competitive procurement for the provision of an Ambient AI Voice Technology solution.

The procurement was conducted as a further competition under the Crown Commercial Service Automation Marketplace DPS (RM6173, Lot 1), with Northampton General Hospital NHS Trust acting as the lead contracting authority.

The procurement sought to implement and deploy an ambient AI solution to support clinical and non-clinical documentation across multiple hospital sites, with the aim of improving efficiency and clinical productivity.

The contract was awarded for a three-year term, with an option to extend for a further 12 months.

Procurement Information

Further competition under the Crown Commercial Service Automation Marketplace DPS (RM6173), Lot 1.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064e29
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012523-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72268000 - Software supply services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Feb 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Jan 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORTHAMPTON GENERAL HOSPITAL NHS TRUST
Contact Name
Mandy Sterling
Contact Email
m.sterling@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
NORTHAMPTON
Postcode
NN1 5BD
Post Town
Northampton
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF24 West Northamptonshire
Delivery Location
TLI London

Local Authority
West Northamptonshire
Electoral Ward
Delapre and Rushmere
Westminster Constituency
Northampton South

Supplier Information

Number of Suppliers
1
Supplier Name

ACCURX

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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