Direct Payment Support Service

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-064ead-2026-07-30T13:06:31+01:00",
    "date": "2026-07-30T13:06:31+01:00",
    "ocid": "ocds-h6vhtk-064ead",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PCRZ-3744-WXXZ",
            "name": "Darlington Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PCRZ-3744-WXXZ"
            },
            "address": {
                "streetAddress": "Town Hall, Feethams",
                "locality": "Darlington",
                "postalCode": "DL1 5QT",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKC13"
            },
            "contactPoint": {
                "email": "corporate.procurement@darlington.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PCRZ-3744-WXXZ",
        "name": "Darlington Borough Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "The pre-market engagement include a survey to gather feedback from providers.",
                "dueDate": "2026-02-27T23:59:59Z",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "012741-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/012741-2026",
                "datePublished": "2026-02-12T10:40:46Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "PB2025-00199",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Direct Payment Support Service",
        "description": "The Direct Payment Support Service will enable Individuals eligible for social care funding to exercise choice and control over their care and support arrangements. The Council is committed to ensuring that the option of a Direct Payment is explored and understood by everyone who is eligible to receive one. The Service will be available to an Individual who is eligible for social care services and chooses to take part or all of their Personal Budget as a Direct Payment to employ their own Personal Assistants or pay for other services of their choice. The Provider shall deliver the service to; Children and Adults eligible for Direct Payments, which may include, but not be limited to: -Older people. -People with physical disabilities, learning disabilities, autism, or mental health needs. -People with fluctuating or complex needs. -Individuals transitioning from Children's to adult services. -Carers (including parent carers) managing Direct Payments on behalf of Individuals.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "66000000",
                        "description": "Financial and insurance services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85300000",
                        "description": "Social work and related services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKC13",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKC13",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2027-01-01T00:00:00Z",
                    "endDate": "2027-12-31T23:59:59Z",
                    "maxExtentDate": "2030-12-31T23:59:59Z"
                },
                "hasRenewal": true,
                "status": "active",
                "value": {
                    "amountGross": 871200,
                    "amount": 726000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 90,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 7,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Supplier Incentive Programme",
                            "numbers": [
                                {
                                    "number": 3,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "renewal": {
                    "description": "The Council may extend the Contract for a period of 3 x 12 months by providing the Contractor with notice in writing."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-04-02T23:59:59+01:00"
        },
        "status": "active",
        "value": {
            "amountGross": 871200,
            "amount": 726000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "submissionMethodDetails": "Bids must be submitted electronically via the Open system: www.open.org The Council communicates through the Open system; therefore, all correspondence regarding this Bid will be issued to the individual that expressed interest on Open. It is the Supplier's responsibility to ensure the correct named person is, and continues to be, registered on the Open system. If you require time-critical assistance on submitting your response, please contact the Open Support Team open.support@nepo.org For non-time critical issues, such as passwords, general account queries and location of information please visit Open hub via www.open-hub.org/how-to-guides/ or seek support from open.support@nepo.org PLEASE NOTE: The system is accessible 24/7 however, technical support is only available Monday - Thursday 8:30am-5:00pm, Friday - 8:30am-4:30pm",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-09-07T12:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-08-21T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-11-12T23:59:59Z"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "072164-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/072164-2026",
                "datePublished": "2026-07-30T13:06:31+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}