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HCC - 09/26 - Provision of Reablement Services

Hertfordshire County Council

This public procurement record has 5 releases in its history.

Tender

10 Sep 2026 at 11:41

UK4 - Tender Notice
PlanningUpdate

02 Jun 2026 at 10:56

UK1 - Pipeline Notice
Planning

22 May 2026 at 10:30

UK1 - Pipeline Notice
PlanningUpdate

12 Feb 2026 at 15:21

UK2 - Preliminary Market Engagement Notice
Planning

12 Feb 2026 at 15:06

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Hertfordshire County Council is buying reablement services for people in their own homes across Hertfordshire. The service provides short-term support after hospital discharge, illness or an acute episode, and for people new to care. Its purpose is to restore confidence and independence, prevent long-term dependency and help people remain at home. Support is normally provided for up to four weeks, or six weeks in exceptional circumstances, without charge and without a Care Act eligibility assessment. The procurement is divided into 11 geographical lots covering Welwyn Hatfield, Stevenage, Broxbourne, East Hertfordshire, Three Rivers, Watford, Hertsmere, Dacorum West, Dacorum East, St Albans South and St Albans North. One provider will serve each lot area, with delivery throughout Hertfordshire.

The process has reached tender: the Council invited offers through an open procedure. Questions had to be submitted by 25 September 2026 at 12 noon, and tenders had to be submitted electronically by 8 October 2026 at 12 noon. The planned contract period is 1 April 2027 to 31 March 2030, with an option to extend for up to two further years, ending no later than 31 March 2032. The published total value is £44,092,982 excluding VAT, or £52,911,580 including VAT. Individual lot values excluding VAT range from £1,517,032 for Dacorum West to £6,191,328 for Watford. Evaluation is based on 80% quality and 20% price. Economic and technical selection criteria apply, and the award decision is due by 4 January 2027.

This opportunity suits established reablement, domiciliary care and social care providers able to deliver short-term, outcome-focused support in people’s homes. Suppliers should be able to help individuals regain confidence and independence after hospital discharge, illness or other acute episodes, while responding flexibly to changing demand. The requirement is suitable for SMEs and voluntary, community and social enterprises. Providers can compete for the geographical areas that match their operational coverage, although no single provider may win more than four lots. Capacity to staff and manage a local service across the chosen area will be important. The resulting contract will be executed as a deed. Bidders will also need to protect confidential TUPE employee liability information and comply with data protection requirements.

How relevant is this notice?

Notice Information

Notice Title

HCC - 09/26 - Provision of Reablement Services

Notice Description

Hertfordshire County Council is currently out to procurement for the Provision of Reablement Services. Reablement Services provide short-term support to Individuals in their homes. This can be following hospital discharge, illness, or acute episode, or for people who are new to care. Reablement Services aim to restore confidence and independence. The Council takes a "Reablement First" approach meaning that everyone new to care is considered for the service and should only be opted out where Reablement is not deemed to be the appropriate service. These services are provided for up to four weeks (six in exceptional circumstances), are non-chargeable and are delivered without a Care Act eligibility assessment, helping to prevent long-term dependency. There will be one Reablement Provider for each lot area. A maximum of 4 lots will be awarded to a single Reablement Provider. These Services are being tendered under 11 lots in line with the Unitary Authority boundaries as outlined in the table below: Lot number Lot Title Lot 1 Central 1 (Welwyn Hatfield) Lot 2 Central 2 (Stevenage) Lot 3 East Brox 1 (Broxbourne) Lot 4 East Brox 2 (East Herts) Lot 5 SW 1 (Three Rivers) Lot 6 SW 2 (Watford) Lot 7 SW 3 (Hertsmere) Lot 8 West 1 (Dacorum West) Lot 9 West 2 (Dacorum East) Lot 10 West 3 (St Albans South) Lot 11 West 4 (St Albans North) Full details are in the Specification, Schedule 1 of the Contract document. This procurement is an open process. Organisations wishing to take part in this project are invited to 'express an interest' and also 'opt in' which will give access to the full procurement documents in the e-tendering system. To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 8th October 2026 Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline. Please ensure that where possible documents are uploaded as a PDF and that file names are succinct. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above. Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands. To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Please Note: The TUPE Employee Liability Information has been provided along with other documentation for this procurement. TUPE related information must be protected as personal data in accordance with the requirements of Data Protection legislation and must also be kept confidential. By clicking on the View Details button and accessing the documentation for this procurement, Tenderers agree: a) To undertake to treat the information as confidential and commercially sensitive at all times and take all reasonable steps to prevent any inadvertent disclosure to any third party . b) That under no circumstances will any of the information be disclosed by your organisation to any third party without the Council's prior consent in writing. c) That the information supplied will be stored securely and destroyed or returned to the Council, after your Organisation's bid has been submitted or you decide not to proceed with a tender submission. d) That you will indemnify the Council for any losses, arising from your breach or breach by any of your personnel of these confidentiality requirements specified above and data protection requirements in relation to TUPE Employee Liability Information. e) The requirements above apply whether the supplier uploads a tender response to this procurement or not.

Lot Information

Central 1 - Welwyn Hatfield

Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 1

Renewal: The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.

Central 2 - Stevenage

Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 2

Renewal: The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.

East Brox 1 - Broxbourne

Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 3

Renewal: The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.

East Brox 2 - East Herts

Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 4

Renewal: The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.

SW 1 - Three Rivers

Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 5

Renewal: The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.

SW 2 - Watford

Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 6

Renewal: The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.

SW 3 - Hertsmere

Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 7

Renewal: The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.

West 1 - Dacorum West

Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 8

Renewal: The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.

West 2 - Dacorum East

Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 9

Renewal: The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.

West 3 - St Albans South

Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 10

Renewal: The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.

West 4 - St Albans North

Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 11

Renewal: The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.

Planning Information

Hertfordshire County Council's Commissioning for Older People Team is undertaking preliminary market engagement (PME) in relation to Lead Provider contracts delivered across Hertfordshire for Reablement and Support at Home. The current contracts are due to expire on 31 March 2027, and the Council intends to undertake a full procurement process during 2026. The purpose of this PME activity is to provide organisations with relevant expertise and experience the opportunity to: • Offer initial views and ideas regarding the service model, desired outcomes, scope • Engage with the Council to gain a clearer understanding of its priorities, challenges, and intended outcomes • Inform the Council of current market trends, innovations and developments • Support the Council in shaping and refining future requirements to ensure they can be effectively developed and delivered • Explore potential options and approaches collaboratively with the Council The Council will consider the input and responses received as part of this pre-procurement market engagement to help inform the Council's options and further decision making Click one of the below sessions to book your place. • Monday 23rd February 10:00-12:00 Click here to book • Monday 23rd February 14:00-16:00 Click here to book Please note you only need to attend one session as they will be the same. If you have issues clicking the booking links please contact assistance@hcpa.co.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0652ec
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085793-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

85310000 - Social work services

85312000 - Social work services without accommodation

85320000 - Social services

Notice Value(s)

Tender Value
£44,092,982 £10M-£100M
Lots Value
£44,092,982 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Sep 20261 weeks ago
Submission Deadline
8 Oct 20263 weeks to go
Future Notice Date
8 Sep 2026Expired
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hertfordshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STEVENAGE
Postcode
SG1 2FQ
Postcode Area
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
TLH23 Hertfordshire CC
Local Authority
Stevenage
Electoral Ward
Symonds Green
Westminster Constituency
Stevenage

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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