Award

Collection of Former Tenancy Debt - Existing cases

CITIZEN HOUSING GROUP LTD

This public procurement record has 1 release in its history.

Award

12 Feb 2026 at 15:54

Summary of the contracting process

The procurement process initiated by Citizen Housing Group Ltd focuses on the collection of former tenancy debts. It is in the award stage following a direct procurement method, thus below the threshold without competition. The contract, commencing on 15th November 2025 and continuing until 15th November 2027, has been awarded to CREDIT G LIMITED, a supplier designated to manage and collect existing cases of debt, at a gross contract value of £48,000. The delivery of these services spans multiple regions across the United Kingdom, including UKC to UKK, covering industry category 79940000, which pertains to collection agency services.

This tender primarily presents opportunities for businesses with expertise in debt collection, particularly those familiar with tenancy-related arrears. As CREDIT G LIMITED is an SME, the process might appeal to similar-sized enterprises looking to grow within the realm of financial services by leveraging similar contracts. Such businesses could benefit from establishing themselves within the public sector, filling niches left by routine extensions of services already being delivered to Citizen Housing Group Ltd, thus cultivating favourable avenues for sustainable growth through long-term service provision and management of existing debt cases. Additionally, the unique structure of this contract, remunerating the supplier through a percentage of successfully collected sums, can provide motivated firms with financial incentives to maximise collection efforts.

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Notice Title

Collection of Former Tenancy Debt - Existing cases

Notice Description

Former tenancy Debt Collection - Existing cases only The original contract with Credit G was established to allow them to retain and manage preexisting cases and debts for collection. As these cases were assigned to Credit G under the terms of the original agreement, they are authorized to continue pursuing and collecting on our behalf. No new cases are being referred to Credit G. This requirement relates to the ongoing contractual arrangement with Credit G for the collection of former tenancy debts. It serves as an extension to cover the continued collection of historic debts previously retained by the provider, which they will pursue until each case is formally closed.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06531c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013081-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79940000 - Collection agency services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£38,000 Under £100K

Notice Dates

Publication Date
12 Feb 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Oct 20254 months ago
Contract Period
15 Nov 2025 - 15 Nov 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CITIZEN HOUSING GROUP LTD
Contact Name
Not specified
Contact Email
procurement@citizenhousing.org.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B37 7YN
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
Not specified

Local Authority
Solihull
Electoral Ward
Bickenhill
Westminster Constituency
Meriden and Solihull East

Supplier Information

Number of Suppliers
1
Supplier Name

CREDIT G

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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