Award

Technology

WILTON PARK

This public procurement record has 1 release in its history.

Award

13 Feb 2026 at 11:10

Summary of the contracting process

The procurement process was initiated by Wilton Park, a central government public authority in the United Kingdom, for a technology-focused tender titled "Technology". This tender falls under the industry category of Software package and information systems and is located in Steyning, UK. The process moved into the award stage with the contract signed on 15 May 2025 and active from 28 May 2025 to 27 May 2026. The procurement utilised a limited methodology, specifically below threshold limited competition. The key date to note for this contract was the award date on 13 February 2026.

This tender presents potential growth opportunities particularly for businesses specialising in developing software and information systems. The nature of the "Technology" tender and its associated ticketing system suggests an advantageous opportunity for well-established software companies, especially those capable of providing comprehensive tech solutions. Freshworks Inc, a large-scale supplier from the United States, has been actively awarded the contract, hinting that sizable companies with global outreach can successfully compete in such procurement processes.

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Notice Title

Technology

Notice Description

Ticketing system - Tech

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0653a5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013309-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,687 Under £100K

Notice Dates

Publication Date
13 Feb 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 May 20259 months ago
Contract Period
27 May 2025 - 27 May 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WILTON PARK
Contact Name
Not specified
Contact Email
finance@wiltonpark.org.uk
Contact Phone
Not specified

Buyer Location

Locality
STEYNING
Postcode
BN44 3DZ
Post Town
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ28 West Sussex (North East)
Delivery Location
Not specified

Local Authority
Horsham
Electoral Ward
West Chiltington, Thakeham & Ashington
Westminster Constituency
Arundel and South Downs

Supplier Information

Number of Suppliers
1
Supplier Name

FRESHWORKS INC (FRESH SERVICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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